Category Archives: SMS Modem

MOBITEK Q24, MOBITEK S80

Introducing MOBITEK S80 3G Modem that Can Replace GSM Modem

We are pleased to announce our new modem MOBITEK S80 .

 

MOBITEK S80 is a 3G Modem for IoT and SMS applications. Used by software developer to develop 2 factor authentication, one-time password, alert, notification and messaging solutions.

 

MOBITEK S80 can replace these GSM modem models:-

 

Key Features

  • 3G
  • dual connectivity: USB and serial port
  • support MOBITEK SMS Gateway Development Kit
  • backward compatible with your existing SMS application built with MOBITEK Q24 and MOBITEK SMS API or Engine

 

More Information

MOBITEK SMS API version 9.2 — Manual for Software Developer

MOBITEK SMS API version 9.2 — manual for software developer has been revised and published. Please view it at http://www.mobitek.my/main/mobitek-sms-api-version-9-manual-for-software-developer/

 

More Information

How to Change the COM Port Number

Step by step guide on how to change COM Port number

Step 1: Open device manager, and expand ‘Ports (COM & LPT). I will use MobiGATE SG-B-8-U for this example

COM-01

 

Step 2: Select the COM Port you want to change, right click and click on ‘Properties’

COM-02

Step 3: Click on ‘Port Settings’ tab

COM-03

 

Step 4: Click on ‘Advanced’

COM-04

 

Step 5: Select the COM Port that is not in use. I will select COM Port 26 for this example.

COM-05

 

Step 6: Click on ‘OK’. The COM Port is changed now.

COM-06

Release Note of MOBITEK SMS API version 9.2

We have re-released the MOBITEK SMS API version 9.2

2 New functions:-

  1. voice call; and
  2. USSD Listen

Description of Voice Class

  • New class — “Voice” with new methods and property:-
  •  Voice.AnswerCall()
     Voice.CheckCall()
     Voice.End()
     Voice.MakeCall()
     Voice.CallerID

 

More Information

File Access Denied to SMS Engine

Problem

  • “File Access Denied” error message appeared; or
  • unable to save or write database file, batch file, “config.xml” file or text file.

Applies To

  1. MOBITEK MobiGATE SMS Engine — Enterprise Edition version 5 and 6;
  2. MOBITEK CLISMS version 5 and above; and
  3. Windows 7 and above.

Solution

Allow “Full Control” to “Users” to the folder of the application. In this example, itis “C:\Program Files (x86)\SMS Engine Enterprise Edition”

  1. Security -> Users -> Edit

    Security -> Users -> Edit

  2. Users -> Full control

    Users -> Full control

 

 

SMS Stuck in Outbox Table

Product: MOBITEK Q24 SMS MODEM, Type SGDK
Which Development Kit are you using?
  • SMS Engine Basic Edition
 What is the Operating System? Windows 10, 64 bit
Description of Problem:

Incoming msg and check credit seem fine but could not send outgoing messages. Message seems always in the queue but not sending out.

SMS are stuck in the outbox, it won’t send out. But Engine can received incoming SMS into inbox.

SMS Stuck in Outbox Table

SMS Stuck in Outbox Table

SMS Stuck in Outbox Table

No problem in receiving incoming SMS

SMS Stuck in Outbox Table

MOBITEK SMS ENGINE can read incoming SMS but unable to send out SMS

SMS Stuck in Outbox Table

Outgoing SMS are stucked in the “outbox” table

 

SMS Stuck in Outbox Table

No problem in receiving incoming SMS and they are stored into “inbox” table

 

SMS Stuck in Outbox Table

 Engine has disabled routing (i.e. SMS is sent to all numbers)
Suggested Solution: We suggested you to:1.  Run the SMS ENGINE as “administrator”

SMS Stuck in Outbox Table

Run the SMS ENGINE as “administrator”

2.Change the “Region> Formats” to “English (United States)”.
– Go to Control Panel > Region

SMS Stuck in Outbox Table

Change the “Region> Formats” to “English (United States)”

– Change the format to English (US). then click OK

SMS Stuck in Outbox Table

Change the “Region> Formats” to “English (United States)”

3. Allow “Full control” to “Everyone” for the database file,  “SMSEngine5.mdb”.

SMS Stuck in Outbox Table

Right click on “SMSEngine5.mdb” then click properties.

 

SMS Stuck in Outbox Table

Select “Security > Users”, then click “Edit” button

 

SMS Stuck in Outbox Table

Click “Add” button

 

SMS Stuck in Outbox Table

Type “Everyone”, Click at Check Names and then click “OK”.

 

SMS Stuck in Outbox Table

Check “Full control” for “Everyone” then click “OK”

 

List of MOBITEK Q24 MODEMS

PRODUCT NAME TYPE MODEL CONNECTIVITY SDK
MOBITEK Q24 SMS MODEM SGDK U-657f-A USB SGDK
MOBITEK Q24 SMS MODEM SGDK S-657f-A Serial SGDK
MOBITEK Q24 GSM MODEM E U-657f-A USB No
MOBITEK Q24 GSM MODEM E S-657f-A Serial No
MOBITEK Q24 STK MODEM STK S-657f-A Serial STK API

Note:-

  • SDK = Software Development Kit
  • SGDK = SMS Gateway Development Kit
  • STK API = SIM Tool Kit API