VCOM Showing “Connected” Then “Disconnected”

Issue: VCOM shows “Connected” then “Disconnected”.

Applies To:

  • MobiGATE Model SG-B-8-L-W
  • SMS Engine version 5 and 6

Cause:

  • if any modem does not have a SIM card inserted and engine is started, the engine  will try to initalise the modem, VCOM shows “Connected”
  • when the initialisation fails, VCOM shows “Disconnected”
  • refer video clip below, Modem ID 2 (COM port no. 17) has a SIM card inserted with blue LED blinking, but others do not have any SIM cards, only Modem ID 2 stays “Connected”, others will show “Connected” then “Disconnected”

 

 

MOBITEK STK API version 5.0 End of Support Notice

MOBITEK® STK API version 5 is no longer supported effective on 26th of October, 2017. Please upgrade to version 6.

More Information

Support Notices as at Month of Sep 2017

PRODUCT SUPPORT NOTICE
SMS360 – E-mail Edition SMS360 — E-Mail Edition Cannot Connect with POP3 Server of GMail
MOBITEK MobiGATE Comparison Between MOBITEK MobiGATE and Modem Pool
MOBITEK SMS360 and MOBITEK SMS Gateway Development Kit MOBITEK SMS360 is Now Part of MOBITEK SMS Gateway Development Kit
MOBITEK MobiGATE MOBITEK MobiGATE as a Back-Up SMS Gateway
MOBITEK S80 MOBITEK S80 is 99% Compatible with Sierra Wireless FX100
MOBITEK SMS Gateway Development Kit How to Send and Read SMS using VB.net
All products of MOBITEK List of Manuals & Guides Revised as at 2017-07-25
MOBITEK MobiGATE Release Note of Control Panel for MobiGATE SMS Engine — Enterprise Edition
MOBITEK MobiGATE User’s Guide for Control Panal for MobiGATE’s SMS Engine is Published
MOBITEK MobiGATE How to Insert SIM Card into MOBITKEK MobiGATE
MOBITEK F3427 Fail-Over to 3G Network When Landline Fails
MOBITEK MobiGATE MOBITEK MobiGATE is an IP Based SMS Gateway
SMS360 – Basic Edition How to Import Numbers from Excel Into SMS360

 

 

 

Comparison Between MOBITEK MobiGATE and Modem Pool

FEATURES SMS Gateway using MOBITEK MobiGATE SMS Gateway using 4/8/16 Port Modem Pool
Concurrent Sending of SMS Yes No
1 SIM card to 1 GSM Module Yes No, shared, even though there are 16 SIM cards, but there are only 4 modules
Load Balancing
all modems sharing the load
Yes No, using round-robin rule
Fail Over
if modem fails to send out SMS, the message will be routed to 2nd modem
Yes No
Genuine Sierra Wireless Module Yes No
Support 64 bit Yes No
Rack Mountable Yes, it is 1U No

Source: https://www.mobitek.my/main/product/mobitek-mobigate-sg-b-8/#Comparison_Between_MOBITEK_MobiGATE_and_Modem_Pool

 

More Information

MOBITEK SMS360 is Now Part of MOBITEK SMS Gateway Development Kit

We are pleased to announced that MOBITEK SMS360 (Basic and E-mail Editions) are now bundled with MOBITEK SMS Gateway Development Kit.

MOBITEK SMS360 — Basic Edition is used for SMS broadcasting.

MOBITEK SMS360 — E-mail Edition is used for sending SMS via e-mail client or to integrate with any system via POP3 interface.

Existing customers whose warranty period still valid could request MOBITEK SMS360 at no extra charge.

 

 

MOBITEK MobiGATE as a Back-Up SMS Gateway

Do you face these problems?

Your SMSC is down and messages cannot be send?

 

Would you like us to solve your problem?

For a bulk SMS provider and SMS aggregator company who cannot afford downtime of SMSC, you can rely on MOBITEK® MobiGATE  which is a physical and private SMS Gateway, to play a critical role as a back-up gateway.

 

Why you should consider us?

MOBITEK MobiGATE SG-B-8

MOBITEK® MobiGATE  has been used by the following bulk SMS providers:-

  1. ICE mobile Sdn. Bhd.
  2. (please write in to request for list of bulk SMS providers)

 

Yes, I am interested and I like to …

 

 

MOBITEK S80 is 99% Compatible with Sierra Wireless FX100

Sierra Wireless FX100 3G Modem has reached end-of-life production cycle. It may be difficult to obtain a new unit. The good news is that  MOBITEK®  S80 is 99% compatible with Sierra Wireless FX100 3G Modem.

SPECIFICATION MOBITEK-S80_backMOBITEK S80 Sierra Wireless FX100Sierra Wireless FX100
SL8082T Module Yes Yes
GSM (2G) Network Quad Band Yes Yes
GPRS Network Yes Yes
WCDMA (3G) Network Dual Band Yes Yes
Serial Port (RS-232) 15-pin Yes Yes
USB Port Yes Yes
Sierra Wireless USB Driver Yes Yes
Open AT Yes Yes
GPS No Yes
Voice Yes Yes

More Information

 

Visit to the Fave Group

Dear All,

 

Greetings from KLSCCCI!

 

ACCCIM Digital Economy Committee will be organising a Courtesy Visit to Fave. For your information, Fave is one of the fastest growing local commerce startups in South East Asia, where consumers can find amazing offers for restaurants, spa, beauty, services, leisure, hotel. Fave also runs fitness sharing portal – KFit. In the past year, Fave has acquired Groupon Malaysia, Singapore and Indonesia. Fave/KFit is an award winning office – https://www.youtube.com/watch?v=q3ciGM-rkPM&feature=share.

 

You are cordially invited to the visit which will be held as follows:

Date:    17th June 2017 (Saturday)

Time:   9.30 a.m.

Venue: Level 2 Tower 7 Avenue 3 Bangsar South

 

Visit Agenda:

1) Short tour of Fave office

2) Session on Fave journey so far

 

Interested members may register via replying to this email or contact the KLSCCCI Secretariat at Tel : 03-4253 2135. Please confirm your participation before 15th June 2017 to facilitate arrangement. Your participation to this visit is highly encouraged.

 

Thank you.