File Access Denied to SMS Engine


  • “File Access Denied” error message appeared; or
  • unable to save or write database file, batch file, “config.xml” file or text file.

Applies To

  1. MOBITEK MobiGATE SMS Engine — Enterprise Edition version 5 and 6;
  2. MOBITEK CLISMS version 5 and above; and
  3. Windows 7 and above.


Allow “Full Control” to “Users” to the folder of the application. In this example, itis “C:\Program Files (x86)\SMS Engine Enterprise Edition”

  1. Security -> Users -> Edit

    Security -> Users -> Edit

  2. Users -> Full control

    Users -> Full control