VCOM Cannot Be Used to Change IP Address of MobiGATE

Conclusion:

  • VCOM Cannot Be Used to Change IP Address of MobiGATE. 
  • The configure button in VCOM doesn’t have any functions.
Select the MobiGATE then click on the “Configure” in VCOM.
Enter the new IP address for the MobiGATE
new IP address and Submask Address been entered
When OK is clicked, no response except .ion
Did the IP address changed? No, IP address remains at 192.168.10.69
What happens if I fill all the fields provided? — NOTHING
After OK is pressed -NOTHING HAPPENS

 

 

 

How to Solve MobiGATE Fails to Initailize Despite Hyper Terminal Can Communicate with MobiGATE

Cause: MSComm.ocx did not install properly or the date of the file is incorrect. This occur when SMS Engine — Enterprise Edition has been reinstalled a few times on the same Windows machine.

Solution:

  1. uninstall SMS Engine — Enterprise Edition
  2. if necessary, unregister MSCOMM.ocx and delete it
  3. then install SMS Engine — Enterprise Edition

or

  1. unregister the “MSComm.ocx” and delete it
  2. copy the new MSComm.ocx and manually register it

Set-up Guide for MOBITEK S80 on LAN

Objective: to set-up MOBITEK® S80 to operate on local area network (LAN) via LAN port.

Applies to:-

  • MOBITEK® S80 SMS Modem Type S-L
  • MOBITEK® S80 3G Modem Type E-L

MOBITEK® S80 for SMS Over 3G Network

 

How to Configure LAN Port of MOBITEK® S80

There are 2 tasks:-

  1. How to Assign/Change IP Address of MOBITEK® S80
    1. IP address has to be assigned to the modem
  2. How to Add A COM Port for MOBITEK® S80
    1. on PC/server, a new COM port has to be added and mapped to the IP address of the modem

How to Assign/Change IP Address of MOBITEK® S80

  1. Connect the LAN  (ethernet) cable to the modem and the other end to your router or switch.
  2. Connect power adapter to the modem, turn on the power.
  3. Run the Windows application “USR-TCP232-T24-V5.1.1.20.exe“.
  4. Click “Search in LAN”.
    USR-TCP232-T24-01
  5. It will look for the IP address of MOBITEK® S80, if found it will display the address. In this example it is 192.168.10.210
  6. Click the “Device list in the net” , make the following changes in the “Parameters” section:-
    1. set to “TCP Server”;
    2. change the IP address in “Module IP” according to your LAN;
      USR-TCP232-T24-02
  7. Finally, click “Set selected item via Net” to save changes.
    USR-TCP232-T24-03

How to Add A COM Port for MOBITEK® S80

  1. In Windows PC/Server, install “USR-VCOM” then run it.
  2. Click “Smart Vcom”
    USR-VCOM_V3.7.1.520_Setup-01
  3. If MOBITEK® S80 is found, it will be displayed. Check it then click “Next” to create COM port.
    USR-VCOM_V3.7.1.520_Setup-02
  4. A new COM port number will be created under “COM Name”, in this example it is 1.
  5. Also the COM port number can also be seen either in “Device Manager -> Ports” or in  “Device Manager -> Virtual Serial Ports (Eltima Software)”. COM port number will be displayed.

    USR-VCOM_V3.7.1.520_Setup-04
  6. “Net State” will show “Connected”.
  7. Your application will communicate with MOBITEK® S80 via the above COM port number.
  8. When your application is connected to MOBITEK® S80  then “COM State” will show “Open”.
  9. When your application is communicating with MOBITEK® S80 to send and read SMS, the values in “COM Received” and “Net Received” will be increasing.

MOBITEK S80 SMS Modem — Send SMS via SQL Statement

Problem: Many 3G modems allow you to send SMS via graphical user interface but not able to integrate with your software or system.

 

Solution: MOBITEK® S80 SMS Modem

MOBITEK® S80 allows you to integrate with your software or system send SMS via SQL statement.

  1. To send out SMS
    Insert into Outbox (Message, Mobile, DateTimeQueue, Status) 
    values (‘Hello!’, ‘0163311600’, mm/dd/yyyy hh:mm am, ‘P’)
  2. To read all new SMS
    Select * from Inbox where Status = ‘New’

 

How It Works?

  • Your application will connect to a MS Access database file.
  • SMS Engine — Basic Edition (Windows software) connects to both MOBITEK® S80 and with the database file.
  • Whenever there is a new record in the [outbox] table, SMS Engine — Basic Edition will pick-up and instruct MOBITEK® S80 to send out as SMS.
  • Whenever there is a new incoming SMS recevied by MOBITEK® S80, SMS Engine — Basic Edition will automatically insert into [inbox] table

 

More Advantages of SMS Engine — Basic Edition 

  1. Rapid Development: no need to waste time in developing a programme to handle incoming and outgoing SMS.
  2. SIM Unlock: enter the PIN, and the SMS Engine will unlock the SIM card.
  3. Polling: set the frequency of database polling – this will control the speed of the sending and receiving SMS.
  4. Delivery Status Report: a report will accompany with each outgoing SMS to report whether the SMS is delivered or not.
  5. Routing: able to configure multiple mobile number prefixes (by comma separated).
  6. Direction: to speed-up the broadcast, SMS Engine can be configured to send SMS only.
  7. Query Balance: if prepaid is used, the credit balance can be queried.
  8. Reload: if prepaid is used, a top-up can be performed.
  9. For more information, refer to https://www.mobitek.my/main/software-development-kit/mobitek-sms-engine-basic-edition/

 

New version 6 is available for existing customer to download. Please reply to this e-mail to receive the download link.


USB Driver of MOBITEK S80 SMS Modem Does Not Work in VirtualBox

Applies to: MOBITEK S80

MOBITEK® S80 for SMS Over 3G Network

 

Problem: when USB driver is installed, the following error message will appear:

Description:
  Windows was able to successfully install device driver
  software, but the driver software encountered a problem
  when it tried to run. The problem code is 10.

Problem signature:
  Problem Event Name:    PnPDeviceProblemCode
  Architecture:    x64
  Hardware Id:    USB\VID_1199&PID_68A3&REV_0006
  Setup class GUID:    {36fc9e60-c465-11cf-8056-444553540000}
  PnP problem code:    0000000A
  Driver name:    swiwdmbx64.sys
  Driver version:    1.0.0.9
  Driver date:    09-01-2014
  OS Version:    6.0.6001.2.1.0.272.7
  Locale ID:    1033

Suggested Solution: in VirtualBox map the USB port of host machine to serial port to virtual machine, refer to  “How to Set-Up MOBITEK S80 Modem in VirtualBox

How to Solve “Cannot open database (MS SQL Server) requested by login. The login failed”

Applies to:

  • MOBITEK SMS Engine version 5, 6, 7
  • SQL Server Express
  • Windows Server 2012 R2

Error Message: [42000] [Microsoft][ODBC SQL Server Driver][SQL Server]Cannot open database “smseee6” requested by the login. The login failed.

Solution:

  1. Add “db_owner” to the user;
  2. If problem remains unsolved, then enable “TCP/IP” in SQL Server Configuration Manager.

How to Add “db_owner”

  1. select the user -> Properties
  2. goto “User Mapping”, select the database (smseee6) then check “db_owner”

Source: https://blog.sqlauthority.com/2009/08/20/sql-server-fix-error-cannot-open-database-requested-by-the-login-the-login-failed-login-failed-for-user-nt-authoritynetwork-service/

How to Enable “TCP/IP”

  1. Launch the SQL Server Configuration Manager. It should be in the Start -> Programs -> Microsoft SQL Server -> Configuration Tools, select “Protocols for SQLEXPRESS” and enabled “TCP/IP”.
  2. In “TCP/IP -> Properties”.
  3. In “TCP port”, ensure it is the correct port number 1433.
  4. Restart the servce.

Source: https://razorsql.com/docs/support_sqlserver_express.html

MobiGATE: Monitor Your SMS Gateway (Modems) on Your Desktop

MOBITEK MobiGATE is a SMS Gateway (also refer as a modem pool or SMS channel) used for SMS broadcast. It supports 8 modems (SIM cards) and more.

Problem arises when there are too many modems to monitor and no centralised tool to assist.

The solution is a tool called “Control Panel”.

“Green” when modem is running; “Orange” when modem is disabled

"Red" when modem is stopped or disconnected

We are pleased to announce version 2.5 of Control Panel.

 

Features of Control Panel version 2.5

  • GUI tool to edit the “config.xml”  (configuration file for MOBITEK SMS Engine — Enterprise Edition). Previously, notepad is being used to edit the configuration file;
  • supports SMS Engine — Enterprise Edition version 6 and 7 (version 5 is NOT supported);
  • to start and stop the service of SMS Engine;
  • to monitor up to 16 modems or more;
  • to view log file without the need of opening notepad

 

More Information

 

Download

Existing customer may write to customer support team for a copy of the installer.