USB Driver of MOBITEK S80 SMS Modem Does Not Work in VirtualBox

Applies to: MOBITEK S80

MOBITEK® S80 for SMS Over 3G Network

 

Problem: when USB driver is installed, the following error message will appear:

Description:
  Windows was able to successfully install device driver
  software, but the driver software encountered a problem
  when it tried to run. The problem code is 10.

Problem signature:
  Problem Event Name:    PnPDeviceProblemCode
  Architecture:    x64
  Hardware Id:    USB\VID_1199&PID_68A3&REV_0006
  Setup class GUID:    {36fc9e60-c465-11cf-8056-444553540000}
  PnP problem code:    0000000A
  Driver name:    swiwdmbx64.sys
  Driver version:    1.0.0.9
  Driver date:    09-01-2014
  OS Version:    6.0.6001.2.1.0.272.7
  Locale ID:    1033

Suggested Solution: in VirtualBox map the USB port of host machine to serial port to virtual machine, refer to  “How to Set-Up MOBITEK S80 Modem in VirtualBox

How to Solve “Cannot open database (MS SQL Server) requested by login. The login failed”

Applies to:

  • MOBITEK SMS Engine version 5, 6, 7
  • SQL Server Express
  • Windows Server 2012 R2

Error Message: [42000] [Microsoft][ODBC SQL Server Driver][SQL Server]Cannot open database “smseee6” requested by the login. The login failed.

Solution:

  1. Add “db_owner” to the user;
  2. If problem remains unsolved, then enable “TCP/IP” in SQL Server Configuration Manager.

How to Add “db_owner”

  1. select the user -> Properties
  2. goto “User Mapping”, select the database (smseee6) then check “db_owner”

Source: https://blog.sqlauthority.com/2009/08/20/sql-server-fix-error-cannot-open-database-requested-by-the-login-the-login-failed-login-failed-for-user-nt-authoritynetwork-service/

How to Enable “TCP/IP”

  1. Launch the SQL Server Configuration Manager. It should be in the Start -> Programs -> Microsoft SQL Server -> Configuration Tools, select “Protocols for SQLEXPRESS” and enabled “TCP/IP”.
  2. In “TCP/IP -> Properties”.
  3. In “TCP port”, ensure it is the correct port number 1433.
  4. Restart the servce.

Source: https://razorsql.com/docs/support_sqlserver_express.html

MobiGATE: Monitor Your SMS Gateway (Modems) on Your Desktop

MOBITEK MobiGATE is a SMS Gateway (also refer as a modem pool or SMS channel) used for SMS broadcast. It supports 8 modems (SIM cards) and more.

Problem arises when there are too many modems to monitor and no centralised tool to assist.

The solution is a tool called “Control Panel”.

“Green” when modem is running; “Orange” when modem is disabled

"Red" when modem is stopped or disconnected

We are pleased to announce version 2.5 of Control Panel.

 

Features of Control Panel version 2.5

  • GUI tool to edit the “config.xml”  (configuration file for MOBITEK SMS Engine — Enterprise Edition). Previously, notepad is being used to edit the configuration file;
  • supports SMS Engine — Enterprise Edition version 6 and 7 (version 5 is NOT supported);
  • to start and stop the service of SMS Engine;
  • to monitor up to 16 modems or more;
  • to view log file without the need of opening notepad

 

More Information

 

Download

Existing customer may write to customer support team for a copy of the installer.

 

Both AirCard Watcher and SMS360-Email Can Run at The Same Time

Both AirCard Watcher and MOBITEK SMS360-Email were started from 2018-7-17, 3:51 pm until 2018-7-18, 3:51 pm

During this time, AirCard Watcher is connected to 3G network with mobile data enabled.

Result: MOBITEK SMS360 E-MAIL is working, able to convert e-mail to outgoing SMS. Both AirCard Watcher and MOBITEK SMS360-Email were able to run at the same time.

START:

END:

MOBITEK SMS360 E-MAIL is working, able to convert e-mail to outgoing SMS.                     SMS is received:-

Edit “config.xml” File Using Control Panel for SMS Engine — Enterprise Edition

Control Panel for SMS Engine — Enterprise Edition

We are pleased to announce the release of version 2.4.1 of Control Panel for SMS Engine — Enterprise Edition.

MOBITEK® SMS Engine — Enterprise Edition

The SMS Engine used by MOBITEK MobiGATE model SG-B series.

MOBITEK® MobiGATE SG-B-8 SMS Gateway

 

Benefits

  1. A GUI tool to edit the “config.xml”  (configuration file for MOBITEK SMS Engine — Enterprise Edition). Previously, notepad is being used to edit the configuration file.
  2. To monitor the status of each modem.

 

User’s Guide

Please refer to https://www.mobitek.my/main/software-development-kit/users-guide-for-control-panel-version-2-4-for-sms-engine-enterprise-edition/

 

Download

Existing customer Please download the installer from https://www.mobitek.my/main/software-development-kit/users-guide-for-control-panel-version-2-4-for-sms-engine-enterprise-edition/#DOWNLOAD_THE_INSTALLER