Files
- MobiGATE_SMS EEE_v.5.8.1_v.6_CDB4.5_2015-11-13.dxp
- MobiGATE_SMS EEE_v.5.8.1_v.6_CDB4.5_2015-11-13.iso
Product: | MOBITEK Q24 SMS MODEM, Type SGDK | ||
Which Development Kit are you using? |
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What is the Operating System? | Windows 10, 64 bit |
Description of Problem: |
Incoming msg and check credit seem fine but could not send outgoing messages. Message seems always in the queue but not sending out. SMS are stuck in the outbox, it won’t send out. But Engine can received incoming SMS into inbox.
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Suggested Solution: | We suggested you to:1. Run the SMS ENGINE as “administrator”
2.Change the “Region> Formats” to “English (United States)”. – Change the format to English (US). then click OK 3. Allow “Full control” to “Everyone” for the database file, “SMSEngine5.mdb”.
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Product: |
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Which programming language are you using? |
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OS |
Windows 7, 64 bit |
Description of Problem: |
We are able to start multiple threads, but we are now getting this error;
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# A fatal error has been detected by the Java Runtime Environment:
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# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x72949197, pid=17788, tid=18388
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# JRE version: 7.0-b147
# Java VM: Java HotSpot(TM) Client VM (21.0-b17 mixed mode windows-x86 )
# Problematic frame:
# C [MSVBVM60.DLL+0x9197]
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# Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
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# An error report file with more information is saved as:
# C:\Users\mlimaki\git\STKEngine\STKEngine\hs_err_pid17788.log
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TROUBLE SHOOTING STEPS : | Please answer all questions:-
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Final Solution: | 1. your Java code must follow strictly the “STK API FLOW CHART” in page 12 of the manual, “MOBITEK STK API version 6.pdf”. Refer figure below for the flow chart;
2. your Java code must call STKStatusGet() and wait for a response moving moving to next step, i.e sequential 3. your Java code must call “MobitekSTKAPI.dll” (STK API) in synchronous manner, i.e. you must wait for a response from STK API before calling another function; 4. DO NOT call “MobitekSTKAPI.dll” (STK API) in asynchronous manner, i.e. your Java code make mutiple calls to STK API without waiting for any response as this will cause your code, API or modem to crash. |
Product: |
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Which programming language are you using? |
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OS |
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SIM CARD: | M-PESA | ||
Description of Problem: | 1) The menu is not submitting when it get to the end of the flow. On Android, the menus shows a message saying “sending…”, which stays on for few seconds, before presenting a confirmation box with “Ok” and “Cancel” buttons.
2) The menu fails to submit any value which starts with “Ok”. Some customers have names (first name, last name) starting with “Ok”. Example “Okie”. |
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TROUBLE SHOOTING STEPS : | Do you have anyone with name with just 2 letters — “OK” ?
Note:-
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Final Solution: |
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Product: |
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Which programming language are you using? |
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OS |
Windows 7, 64 it |
SIM CARD: | M-PESA | ||
Description of Problem: | We are unable to start multiple modems at once. We have written our application using JAVA, and we are using threads for each modem. The first one works fine, but the next ones fail to connect. The application complain about access. | ||
Final Solution: | We do no have Java programme in our team. We will try our best to assist you by pointing you to the right direction.The recommended way is to create an executable (.exe) for each STK modem. E.g. 8 STK modems will have 8 exe. This is easiest and safest. Threading requires programmer having good understanding of thread coding. The “MobitekSTK6.dll” is apartment threaded. Refer to http://danadler.com/jacob/JacobThreading.html “If you are using a component that declares itself as ThreadingModel “Apartment” (you can find this out by looking in the registry under its CLSID), and you plan to create, use and destroy this component in one thread – then you are following the rules of an STA and you can declare the thread as an STA thread.”We suggest that you code according to single threaded apartment (STA) instead of multi-threaded apartment (MTA). This means:-
Please refer to More Information
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Product: |
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Which programming language are you using? |
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OS | Windows 7, 64 bit |
Description of Problem: | Three of the modems on one of the STK Hubs we ordered are not working. I have attached logs with the request.
Analysis
Follow these steps and answer all questions:-
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TROUBLE SHOOTING STEP no. 1: | Please follow and answer all questions:-
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TROUBLE SHOOTING STEP no. 2: |
If the result remains “No”, then we will proceed to claim warranty. |
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Final Solution: | We manage to check the device after opening the case, and realized the cables where disconnected. Now we have all modems working and connected. |
There are new batch of M-Pesa SIM Card with STK (SIM Tool Kit) that requires you to input value in UCS2 format instead of text format.
In order to submit or input value in UCS2 using MOBITEK® Q24 STK API , you need convert the text into USC2 (hexadecimal) format, e.g.
Michael => 004d00690063006800610065006c
STK refers to SIM Tookit or SIM Tool Kit.
SAT refers to SIM Application Toolkit
Both terms are interchangeable.
static Variant vMOBITEK; static boolean bMOBITEK; static int iMOBITEK; static String sMOBITEK; //construct objects for each class in "MobitekSTK6.dll" static ActiveXComponent Modem = new ActiveXComponent ("MobitekSTK6.Modem"); static ActiveXComponent STKAPI = new ActiveXComponent ("MobitekSTK6.SIMToolKit"); static ActiveXComponent SMS = new ActiveXComponent ("MobitekSTK6.SMS");
public static void sendMessage() //SV: to send SMS; maximum 160 characters { //########### turn delivery status report on ####################### //call API to turn delivery status report on vMOBITEK = SMS.invoke("DeliveryReportOn"); //the return value of "DeliveryReportOn" is a boolean bMOBITEK = vMOBITEK.getBoolean(); //AQ : therefore assign bMOBITEK as return value of "DeliveryReportOn" if (bMOBITEK) { System.out.println("Delivery status report is turned on."); } else { System.out.println("Delivery status report is NOT turned on!"); } //########### end: turn delivery status report on ####################### //------------------ send SMS ---------------------------------------- //set value of property; //"ToNumber" is the recipient's number; SMS.setProperty("ToNumber", "0176096718"); //"ToMessage" is the SMS to be send to the recipient; maximum 160 characters SMS.setProperty("ToMessage", "Hello from JAVA with SMS API version 7. Test no. 6"); //AQ : call API to send new message vMOBITEK = SMS.invoke("SendSMS"); //AQ : the return value of "SendSMS" is a boolean bMOBITEK = vMOBITEK.getBoolean(); //AQ : therefore assign bMOBITEK as return value of "SendSMS" if (bMOBITEK) { System.out.println("Message sent!"); //try 3 times for (int i=1; i<=3; i++) { try { //AQ : call API to get delivery report vMOBITEK = SMS.invoke("GetDeliveryReport"); //AQ : the return value of "GetDeliveryReport" is a boolean //AQ : therefore assign bMOBITEK as return value of "GetDeliveryReport" bMOBITEK = vMOBITEK.getBoolean(); if (bMOBITEK) { //when "GetDelIveryStatusReport = True", then get value of properties int DRStatus = SMS.getPropertyAsInt("DRStatus"); String DRMNRecipient = SMS.getPropertyAsString("DRMNRecipient"); String DRMsgRef = SMS.getPropertyAsString("DRMsgRef"); String DRFDate = SMS.getPropertyAsString("DRFDate"); String DRFTime = SMS.getPropertyAsString("DRFTime"); String DRRDate = SMS.getPropertyAsString("DRRDate"); String DRRTime = SMS.getPropertyAsString("DRRTime"); if (DRStatus == 1) { //System.out.println("The status of your outgoing SMS with reference number, " + DRMsgRef + ", is " + DRStatus + "."); System.out.println("The status of your outgoing SMS with reference number, " + DRMsgRef + ", is delivered."); System.out.println("Your outgoing SMS was received by the SMS Centre on " + DRRDate + ", at " + DRRTime + ", and was successfully delivered to " + DRMNRecipient + ", on " + DRFDate + ", at " + DRFTime + "."); } else if (DRStatus == 0) { //System.out.println("The status of your outgoing SMS with reference number, " + DRMsgRef + ", is " + DRStatus + "."); System.out.println("The status of your outgoing SMS with reference number, " + DRMsgRef + ", is not delivered."); System.out.println("Your outgoing SMS was received by the SMS Centre on " + DRRDate + ", at " + DRRTime + ", and was NOT successfully delivered to " + DRMNRecipient + "."); } else if (DRStatus == 2) { //System.out.println("The status of your outgoing SMS with reference number, " + DRMsgRef + ", is " + DRStatus + "."); System.out.println("The status of your outgoing SMS with reference number, " + DRMsgRef + ", is unknown."); System.out.println("Your outgoing SMS was received by the SMS Centre on " + DRRDate + ", at " + DRRTime + ", and NO status is available."); } break; } else { System.out.println("No delivery status report available!"); } //SV: wait for 5 seconds before looping; delivery report from GSM network takes time Thread.sleep(5000); } catch (InterruptedException e) { // TODO Auto-generated catch block e.printStackTrace(); } } } else { System.out.println("Message NOT sent!"); } //------------------ end: send SMS ---------------------------------------- }
public static void readMessage() { //AQ : readMessage() function is for modem to read incoming message from the sender //------------------------------------------- read SMS ------------------------------------------- //call API to read incoming SMS vMOBITEK = SMS.invoke("ReadSMS"); //AQ : the return value of "ReadSMS" is a boolean, therefore assign bMOBITEK as return value of "ReadSMS" bMOBITEK = vMOBITEK.getBoolean(); //if there is new SMS, then get property if (bMOBITEK) { //property "MN" is the sender's mobile number String InNumber = SMS.getPropertyAsString("MN"); //property "MSG" is the sender's message String InMessage = SMS.getPropertyAsString("MSG"); //property "SCTS" time of the message received by SMS Centre String InTime = SMS.getPropertyAsString("SCTS"); System.out.println("Incoming SMS Read \n From: " + InNumber + "\n Message: "+ InMessage + "\n Time: " + InTime ); } else { System.out.println("No incoming SMS!"); } //---------------------------------------- end: read SMS ----------------------------------------- }
When running sample code of Java for MOBITEK® Q24 STK API, you may encounter an error message:-
Exception in thread “main” com.jacob.com.ComFailException: Invoke of: Init Source: MobitekSTK6 Description: Path/File access error
Run Eclipse as an administrator.