How to Solve MobiGATE Fails to Initailize Despite Hyper Terminal Can Communicate with MobiGATE

Cause: MSComm.ocx did not install properly or the date of the file is incorrect. This occur when SMS Engine — Enterprise Edition has been reinstalled a few times on the same Windows machine.

Solution:

  1. uninstall SMS Engine — Enterprise Edition
  2. if necessary, unregister MSCOMM.ocx and delete it
  3. then install SMS Engine — Enterprise Edition

or

  1. unregister the “MSComm.ocx” and delete it
  2. copy the new MSComm.ocx and manually register it

Set-up Guide for MOBITEK S80 on LAN

Objective: to set-up MOBITEK® S80 to operate on local area network (LAN) via LAN port.

Applies to:-

  • MOBITEK® S80 SMS Modem Type S-L
  • MOBITEK® S80 3G Modem Type E-L

MOBITEK® S80 for SMS Over 3G Network

 

How to Configure LAN Port of MOBITEK® S80

There are 2 tasks:-

  1. How to Assign/Change IP Address of MOBITEK® S80
    1. IP address has to be assigned to the modem
  2. How to Add A COM Port for MOBITEK® S80
    1. on PC/server, a new COM port has to be added and mapped to the IP address of the modem

How to Assign/Change IP Address of MOBITEK® S80

  1. Connect the LAN  (ethernet) cable to the modem and the other end to your router or switch.
  2. Connect power adapter to the modem, turn on the power.
  3. Run the Windows application “USR-TCP232-T24-V5.1.1.20.exe“.
  4. Click “Search in LAN”.
    USR-TCP232-T24-01
  5. It will look for the IP address of MOBITEK® S80, if found it will display the address. In this example it is 192.168.10.210
  6. Click the “Device list in the net” , make the following changes in the “Parameters” section:-
    1. set to “TCP Server”;
    2. change the IP address in “Module IP” according to your LAN;
      USR-TCP232-T24-02
  7. Finally, click “Set selected item via Net” to save changes.
    USR-TCP232-T24-03

How to Add A COM Port for MOBITEK® S80

  1. In Windows PC/Server, install “USR-VCOM” then run it.
  2. Click “Smart Vcom”
    USR-VCOM_V3.7.1.520_Setup-01
  3. If MOBITEK® S80 is found, it will be displayed. Check it then click “Next” to create COM port.
    USR-VCOM_V3.7.1.520_Setup-02
  4. A new COM port number will be created under “COM Name”, in this example it is 1.
  5. Also the COM port number can also be seen either in “Device Manager -> Ports” or in  “Device Manager -> Virtual Serial Ports (Eltima Software)”. COM port number will be displayed.

    USR-VCOM_V3.7.1.520_Setup-04
  6. “Net State” will show “Connected”.
  7. Your application will communicate with MOBITEK® S80 via the above COM port number.
  8. When your application is connected to MOBITEK® S80  then “COM State” will show “Open”.
  9. When your application is communicating with MOBITEK® S80 to send and read SMS, the values in “COM Received” and “Net Received” will be increasing.

How to Set-Up 3G Router F342x

Configuring F342x

  1. Right click on “Ethernet”
  2. Click on “Properties”
  3. Optional — check on “QoS Packet Scheduler” & “Internet Protocol Version 4 (TCP/IPv4)
  4. Select “TCP/IPv4” and click on the “Properties”
  5. “IP address” and “Default gateway” should NOT be the same.
    • Default Gateway = IP address of the router
    • here is an example of IP address (192.168.1.3) and Default Gateway (192.168.1.2) that were entered
  6.   Enter the IP address of the 3G Router on the web page, you will see this.
  7. Click on “Setup”, and enter this to enable access to the Configuration Page of F3424 —  user name “admin”, password  is “admin”.
  8. Click on “WAN”, to check 3G signal strength and connection status.

Configuring APN of the 3G Network (SIM card)

  1. Look for “APN” to check the connected network
  2. Select a preferred network from the table below and key-in into the APN on the F3424 configuration page.
    MAXIS 3G
    (post-paid)
    MAXIS
    (pre-paid)
    DIGI CELCOM
    APN unet net diginet celcom.net.my
    USERNAME maxis maxis guest guest
    PASSWORD net guest guest guest


How to Check for Internet Connection

There are 2 ways:-

  1. Check WAN status :
  2. Use web browser to check for internet connection

 

Merry Christmas 2018

Dear readers,

I wish to share a wonderful experience and a miracle.

I landed on Manila on 26 Nov, 10 p.m. I took Grab Car from airport to my hotel. After half an hour upon checking in, to my horror, I realized that my laptop bag was missing!

My bag had these valuable items:-
a) laptop with confidential files, intellectual properties, working e-mails, and passwords;
b) Public Bank security token;
c) HSBC security token;
d) house keys;

I started to panic but then calm down.

I had contacted the Grab car driver who dropped me at hotel to check if my laptop bag was left in his car. But he answered no.

I seek help from the hotel’s security to check the CCTV recording, it didn’t show me carrying laptop bag while checking in.

So the only place that I might have left my laptop bag was at the airport. So at 12:25 am in the morning, I took Grab taxi back to the airport and searched at these places:-
a) Grab booth;
b) Globe (TELCO) booth;
c) toilet of the baggage collection area
unfortunately, my laptop bag was not there.

Before going to airport I had prepared myself for the worst case scenario. I didn’t have any high expectations because Philippines is a poor country.

Finally, I asked for the direction to the lost and found office. And to my surprise, my laptop bag was there.

I had left it at the Grab counter, outside of arrival hall. Usually in this public area without any CCTV and security guard, my bag would have definitely gone. Not only I found my bag, all items in my bag were intact.

You can say that I had good fortune but I believe that it was a miracle.

Have you lost something? I wish that in this Christmas and in the coming new year, you will experience a miracle — something valuable that you have lost is found.

Merry Christmas!
Kong Leng

MOBITEK S80 SMS Modem — Send SMS via SQL Statement

Problem: Many 3G modems allow you to send SMS via graphical user interface but not able to integrate with your software or system.

 

Solution: MOBITEK® S80 SMS Modem

MOBITEK® S80 allows you to integrate with your software or system send SMS via SQL statement.

  1. To send out SMS
    Insert into Outbox (Message, Mobile, DateTimeQueue, Status) 
    values (‘Hello!’, ‘0163311600’, mm/dd/yyyy hh:mm am, ‘P’)
  2. To read all new SMS
    Select * from Inbox where Status = ‘New’

 

How It Works?

  • Your application will connect to a MS Access database file.
  • SMS Engine — Basic Edition (Windows software) connects to both MOBITEK® S80 and with the database file.
  • Whenever there is a new record in the [outbox] table, SMS Engine — Basic Edition will pick-up and instruct MOBITEK® S80 to send out as SMS.
  • Whenever there is a new incoming SMS recevied by MOBITEK® S80, SMS Engine — Basic Edition will automatically insert into [inbox] table

 

More Advantages of SMS Engine — Basic Edition 

  1. Rapid Development: no need to waste time in developing a programme to handle incoming and outgoing SMS.
  2. SIM Unlock: enter the PIN, and the SMS Engine will unlock the SIM card.
  3. Polling: set the frequency of database polling – this will control the speed of the sending and receiving SMS.
  4. Delivery Status Report: a report will accompany with each outgoing SMS to report whether the SMS is delivered or not.
  5. Routing: able to configure multiple mobile number prefixes (by comma separated).
  6. Direction: to speed-up the broadcast, SMS Engine can be configured to send SMS only.
  7. Query Balance: if prepaid is used, the credit balance can be queried.
  8. Reload: if prepaid is used, a top-up can be performed.
  9. For more information, refer to https://www.mobitek.my/main/software-development-kit/mobitek-sms-engine-basic-edition/

 

New version 6 is available for existing customer to download. Please reply to this e-mail to receive the download link.


COM Port Number of MOBITEK S80 Modem Will Change If USB Port is Changed

MOBITEK® S80 for SMS Over 3G Network

 

OBJECTIVE: to test if restarting Windows 10 causes COM port number of MOBITEK S80 SMS Modem to change.

 

TEST METHOD TEST RESULT
  1. Use MOBITEK S80 (no SIM card required)
  2. Use your Lenovo laptop running Windows 10
  3. Connect S80 into USB port no. 1
What is the COM port number?

COM 9

  • Restart Windows 10
What is the COM port number after restart?

COM 9

Does COM port number change after restart?

NO

  1. unplug S80 from USB port no. 1
  2. plug into USB port no. 2 (different one)
 What is the COM port number?  COM 7

  • Restart Windows 10
 What is the COM port number after restart? 

COM 7

Does COM port number change after restart?

NO

CONCLUSION

Restarting Windows 10 doesn’t change the COM Port Number.

It is common that that the COM port number will be changed if you plug the modem into another USB port. As long as that MOBITEK S80 is using the same USB port, COM port number will be the same.

 

USB Driver of MOBITEK S80 SMS Modem Does Not Work in VirtualBox

Applies to: MOBITEK S80

MOBITEK® S80 for SMS Over 3G Network

 

Problem: when USB driver is installed, the following error message will appear:

Description:
  Windows was able to successfully install device driver
  software, but the driver software encountered a problem
  when it tried to run. The problem code is 10.

Problem signature:
  Problem Event Name:    PnPDeviceProblemCode
  Architecture:    x64
  Hardware Id:    USB\VID_1199&PID_68A3&REV_0006
  Setup class GUID:    {36fc9e60-c465-11cf-8056-444553540000}
  PnP problem code:    0000000A
  Driver name:    swiwdmbx64.sys
  Driver version:    1.0.0.9
  Driver date:    09-01-2014
  OS Version:    6.0.6001.2.1.0.272.7
  Locale ID:    1033

Suggested Solution: in VirtualBox map the USB port of host machine to serial port to virtual machine, refer to  “How to Set-Up MOBITEK S80 Modem in VirtualBox

Internship in Puchong Area (IT)

Updated on 2019-Mar-07

 

ADDRESS: 6th FLOOR, SUITE 16, IOI BUSINESS PARK, PERSIARAN PUCHONG JAYA SELATAN, BANDAR PUCHONG JAYA, PUCHONG 47100, SELANGOR, MALAYSIA

Internship in Puchong is available now.

During the internship period, you will be exposed to these areas:

Software Development

  1. design and write sample codes in VB.net, C#, PHP, Java

  2. update and maintain MOBITEK SMS Gateway Development Kit in VB.net, PHP

  3. update and maintain MOBITEK SMS Engine — Enterprise Edition in VB.net, PHP

  4. develop control panel for MOBITEK S80 3G Modem to connect to IoT

  5. develop mobile app for IoT (internet of Things)

  6. writing technical manual for software developers

  7. writing user’s manual for end user

 

Quality Control

  1. remote quality checking of product in China’s factory

  2. quality checking of software and hardware

 

Customer Support

  1. provide on-site installation and on-site support service for MobiGATE SMS Gateway

  2. provide trouble shooting and solution to customer via e-mail

  3. provide remote support via TeamViewer or AnyDesk

 

Technical Sales and Marketing

  1. to handle technical sales enquiries through e-mail and telephone, on MOBITEK’s product

  2. develop a strategy to market product service

  3. design product catalogue

  4. update and maintain corporate web sites, corporate blog

 

Requirements

  1. Candidate must possess or currently pursuing a Diploma or Bachelor’s Degree in Computer Science/Information Technology or equivalent.

  2. Required skill(s): VB.net, Java, WordPress, MySQL, MSSQL, Networking

  3. Preferred skill(s): VB.Net, PHP, MySQL

  4. Required language(s): English

  5. Applicants must be willing to work in IOI Business Park, Puchong

 

Working Hours

  • 5 days per week

  • 8 hours per day, 9 am to 6 pm, lunch break is 1 hour

 

Training Allowance

  • RM 350 per month

 

Transport Allowance

  • RM 10 per attendance, full day

 

Accommodation

  • accommodation will be provided upon request and subject to availability

 

Dress Code

  • smart casual

 

Interested candidate can send his resume to admin@mobitek.com.my .

How to Solve Unable to Log Into Windows XP PC Despite The User Name and Password Are Correct

Problem: On local area network (LAN), other PC (Windows Vista, 7 and 8) are not able to log into Windows XP PC with the correct user name and password.

Solution: the date and time of Windows XP PC are incorrect, re-set them.

source: https://superuser.com/questions/287009/logon-failure-unknown-username-or-bad-password-when-connecting-windows-7-pc-to-w