Category Archives: Support

MOBITEK STK API version 6.5 Sample Codes

Download sample codes for version 6.5:

VB.Net
Java

More Information

SMS360 — E-Mail Edition Cannot Connect with POP3 Server of GMail

Note: this case remain unsolved as at 2020-03-09

SMS360 E-Mail Edition version 5.4.1(beta)
*** Log dated on 2017-08-10 10:30:06 AM ***
Error Location: EmailtoSMS.CheckEmail()
Error Number: 91
Error Description: Object variable or With block variable not set

Unable to connect to POP3 server of Gmail despite had set to “allow less secure app to access”.

All messages in the inbox remain unread. By right, all messages should be read by SMS360.

Refer to https://devanswers.co/allow-less-secure-apps-access-gmail-account/

If you still can’t log into your account through your application after changing the “Allow less secure apps” setting, consider enabling 2-Step Verification and creating an application-specific password. If you cannot access your account using an app password, your application may not meet Google’s new security standards. For example, older versions of Outlook may no longer work with Google’s authentication system. Consider upgrading your application to the latest version and try logging in again.

Conclusion: we need to revise the VB6 code of SMS360 — E-mail Edition.

MOBITEK SMS360 is Now Part of MOBITEK SMS Gateway Development Kit

We are pleased to announced that MOBITEK SMS360 (Basic and E-mail Editions) are now bundled with MOBITEK SMS Gateway Development Kit.

MOBITEK SMS360 — Basic Edition is used for SMS broadcasting.

MOBITEK SMS360 — E-mail Edition is used for sending SMS via e-mail client or to integrate with any system via POP3 interface.

Existing customers whose warranty period still valid could request MOBITEK SMS360 at no extra charge.

How to Send and Read SMS using VB.net

In Visual Studio, reference to the “MOBITEKSMSAPI9.dll“.

Initialise the modem with

Modem.Init(com port number, optional PIN)

Send a SMS (text format) with

SMS.SendSMSText(mobile number, message in text format)

Or to send a SMS in unicode, use

SMS.SendSMSUnicode(mobile number, message in HEX format)

For more information, refer to Manual of MOBITEK SMS API version 9.

List of Manuals & Guides Revised as at 2017-07-25

Here is a list of manuals or guides that were revised or recently published:-

User’s Guide for Control Panel for MobiGATE’s SMS Engine is Published

Refer to https://www.mobitek.my/main/software-development-kit/users-guide-for-control-panel-of-sms-engine-enterprise-edition/

How to Insert SIM Card into MOBITKEK MobiGATE

Applies To These Models

SG-B-8-L-W
SG-B-8-U
SG-B-8-L

Before you insert the SIM card, you must check the position of SIM Card. When insert the SIM Card:-

the “gold area” of the SIM Card should be facing downward;
turn on the switch button, if you can see the blue LED Blinking, this means MobiGATE is connected to the 2G/3G network

How to Solve File History’s Error “Unusual condition was encountered during scanning user libraries for changes and performing backup of modified files for configuration”

Problem: File History in Windows 8.1 does not copy perform any back-up activity, no file are copied into “data” folder, e.g. “K:\FileHistory\Data” and the Event Viewer shows “Unusual condition was encountered during scanning user libraries for changes and performing backup of modified files for configuration”.

Unusual condition was encountered during scanning user libraries for changes and File History not running on schedule

Applies to: Windows 8, Windows 8.1

These solutions DOES NOT WORK:-

Deleting “Catalog1.edb”, “Catalog2.edb”, “Config1.xml” and “Config2.xml” from these folders :-
1. C:\Users\xxx\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config
2. Back-up folder — K:\FileHistory\zenbook-user\ASUS-UX303L\Configuration
Scan hard disk for corrupted files.

Solution: remove all network drives and external drives from Libraries.

Remove external drives from Library

How to Import Numbers from Excel Into SMS360

Use the Excel file that was installed. The Excel file is located in C:\Program Files\MOBITEK SMS360\Basic Edition.
Insert contacts details into Excel File
Save the Excel File, the extension should be .xls
At SMS360 application, click this button to import contacts from excel into SMS360 address book
Once, the contact manager tab appear click the browse button to search for the excel file and select it.
The selected excel file will be shown in the textbox
Click proceed
Number of imported contacts will be shown
The imported contacts will be shown at the address book of SMS360.

How to Set-Up Sierra Wireless GL6110 GSM Modem

Connect the antenna to the modem
Connect the power adapter to the modem.
Plug in the power adapter, turn on power
Insert the SIM card, modem green LED will blink.
Attach serial Cable to modem and the other end to the USB-to-serial converter.
Plug the USB cable into the USB port of the PC.
The USB driver is the same as MOBITEK Q24 Modem.