Category Archives: Support

USB Driver of MOBITEK S80 Supports Windows Server 2008, Windows Server 2012, Windows Server 2016 and Windows 10

We have conducted a test in 4 different OS which is:-

  • Windows Server 2008 32-bit;
  • Windows Server 2012 64-bit;
  • Windows Server 2016 64-bit; and
  • Windows 10 64-bit.

Note: all the above OS were running in a virtual machine (VirtualBox).

Then we left MOBITEK S80 running for 4 hours in each OS, and the COM Port DID NOT disappear.

MOBITEK S80 was not connected to power cable, it is using power from the USB cable.

The USB driver version is 11.5.

 

OS DID COM PORT DISAPPEAR
AFTER 4 HOURS (YES / NO)		 SCREEN CAPTURE
 Windows 2008 32-bit No  
 Windows 2012 64-bit No  
 Windows 2016 64-bit No  
 Windows 10 64-bit No  

Therefore the USB driver, version 11.5, for MOBITEK S80 works in these 4 OS:-

    • Windows Server 2008 32-bit;
    • Windows Server 2012 64-bit;
    • Windows Server 2016 64-bit and
    • Windows 10 64-bit.

MOBITEK STK API version 5.0 End of Support Notice

MOBITEK® STK API version 5 is no longer supported effective on 26th of October, 2017. Please upgrade to version 6.

More Information

SMS360 — E-Mail Edition Cannot Connect with POP3 Server of GMail

Note: this case remain unsolved as at 2020-03-09

SMS360 E-Mail Edition version 5.4.1(beta)
*** Log dated on 2017-08-10 10:30:06 AM ***
Error Location: EmailtoSMS.CheckEmail()
Error Number: 91
Error Description: Object variable or With block variable not set

 

Unable to connect to POP3 server of Gmail despite had set to “allow less secure app to access”.

SMS360 Cannot Connect with POP3 Server of GMail-01

 

All messages in the inbox remain unread. By right, all messages should be read by SMS360.SMS360 Cannot Connect with POP3 Server of GMail-02

 

Refer to https://devanswers.co/allow-less-secure-apps-access-gmail-account/

If you still can’t log into your account through your application after changing the “Allow less secure apps” setting, consider enabling 2-Step Verification and creating an application-specific password. If you cannot access your account using an app password, your application may not meet Google’s new security standards. For example, older versions of Outlook may no longer work with Google’s authentication system. Consider upgrading your application to the latest version and try logging in again.

 

Conclusion: we need to revise the VB6 code of SMS360 — E-mail Edition.

MOBITEK SMS360 is Now Part of MOBITEK SMS Gateway Development Kit

We are pleased to announced that MOBITEK SMS360 (Basic and E-mail Editions) are now bundled with MOBITEK SMS Gateway Development Kit.

MOBITEK SMS360 — Basic Edition is used for SMS broadcasting.

MOBITEK SMS360 — E-mail Edition is used for sending SMS via e-mail client or to integrate with any system via POP3 interface.

Existing customers whose warranty period still valid could request MOBITEK SMS360 at no extra charge.

 

 

List of Manuals & Guides Revised as at 2017-07-25

Here is a list of manuals or guides that were revised or recently published:-

  1. User’s Guide for Control Panel of SMS Engine Enterprise Edition
  2. MOBITEK SMS API version 9 — Manual for Software Developer
  3. How to Use MOBITEK SMS API version 7 in Visual Basic .Net
  4. How to Send and Read SMS By Using Command Line
  5. How to Send and Read SMS Using PHP with MOBITEK SMS Engine Basic Edition
  6. How to Send and Read SMS in Java with MOBITEK SMS API v. 9
  7. How to Establish a GPRS Connection Using MOBITEK Q24 Modem

How to Insert SIM Card into MOBITKEK MobiGATE

Applies To These Models

  • SG-B-8-L-W
  • SG-B-8-U
  • SG-B-8-L

How to Insert SIM Card-01How to Insert SIM Card-02

Before you insert the SIM card, you must check the position of SIM Card. When insert the SIM Card:-

  1. the “gold area” of the SIM Card should be facing downward;
  2. turn on the switch button, if you can see the blue LED Blinking, this means MobiGATE is connected to the 2G/3G network

How to Solve File History’s Error “Unusual condition was encountered during scanning user libraries for changes and performing backup of modified files for configuration”

Problem: File History in Windows 8.1 does not copy perform any back-up activity, no file are copied into “data” folder, e.g. “K:\FileHistory\Data” and the Event Viewer shows “Unusual condition was encountered during scanning user libraries for changes and performing backup of modified files for configuration”.

File History-01

Unusual condition was encountered during scanning user libraries for changes and File History not running on schedule

Applies to: Windows 8, Windows 8.1

These solutions DOES NOT WORK:-

  1. Deleting “Catalog1.edb”, “Catalog2.edb”, “Config1.xml” and “Config2.xml” from these folders :-
    1.  C:\Users\xxx\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config
    2. Back-up folder — K:\FileHistory\zenbook-user\ASUS-UX303L\Configuration
  2. Scan hard disk for corrupted files.

Solution: remove all network drives and external drives from Libraries.

File History-02

Remove external drives from Library