Category Archives: Support

Renaming “Sierra Wireless” in COM Ports

Objective: to use AT command to rename “Sierra Wireless” to “MOBITEK” so that all the 4 COM ports will display “MOBITEK”

 

Result: after using the “AT+WUSB” to change name to “MOBITEK”, the 4 COM ports in device manager still show  as “Sierra Wireless” .

 

In addition, there is no AT command to remove the other 3 COM ports, “CNS”, ‘DM” & “NMEA”

How To Solve Modem Cannot be Connected or Unresponsive in CuteCom Linux

Applies To: MOBITEK S80 Modem, MOBITEK Q24 Modem, Linux OS

 

Caused By: permission or privilege to use serial port or USB port is NOT assigned to current user.

 

Solution: grant permission to current user by adding  “tty”, “dialout” into “Groups” of the current user.

  1. Optional — install “Cutecom” from Software Manager.

    Linux_USB-01Click on “install”
    Linux_USB-02
  2.  Go to “User and Groups”.
    Linux_USB-03
  3.  Click on the current user and then click on “Groups”.
    Linux_USB-04
  4.  Assign the following “Groups” or permissions to the user:-
    • dialout
    • root
    • sudo
    • tty
  5. Alternatively, command line can be used to add permission to the user:-
  6.  Restart Linux.

Theme of MOBITEK Blog Has Been Changed from “Twenty Eleven” to “Twenty Tweleve” and How to Add a Search Box

Original “Twenty Tweleve” theme does not have a search box at top right corner (same row with header).

Here are the steps taken to add a search box:

  1. add a folder for child theme in same directory of parent theme, e.g. “/wp-content/themes”
  2. name the folder as “twentytwelve-child-theme”
  3. refer to http://zeaks.org/create-a-wordpress-child-theme/ on how to create a child theme
    • all modifications are done on child theme rather on parent theme
    • child theme copies/inherits all properties from parent theme
    • copy “header.php” from parent theme, “twentytwelve” to child theme folder, “twentytwelve-child-theme”
    • modify the “header.php” in “twentytwelve-child-theme”
    • modify the “style.css” in “twentytwelve-child-theme”
  4. in the “Dashboard -> Appearance -> Themes”, choose the newly created child theme:
    • finally, a search box has been added:

 

Source: http://zeaks.org/tutorials/twenty-twelve-theme-search-form-in-header/

How to Solve “MySQL server has gone away” in PHPRunner?

Problem: when viewing in browser with URL “http://localhost:8086/menu.php”, this error message will appear — “Fatal error: MySQL server has gone away in C:\Users\Documents\PHPRunnerProjects\Stock Control\output\connections\Connection.php on line 626” .

 

Applies To: PHPRunner v. 10. 4

 

Cause: problem will appear when SSL Connection is selected.

 

Solution: uncheck “SSL connection”.

How to Import a Virtual Machine via VDI File

There are 2 methods.

 

Method 1:  “Machine -> New” to manually select the existing “vdi” file

  1. Refer to guide — www.arysontechnologies.com/blog/how-to-open-vdi-file/
    • Launch VirtualBox and create a new virtual machine. Choose an operating system among the choices given and click on Next button
    • Under Virtual Hard Disk, select Use existing hard disk and then click on the folder icon on the right
    • Now, a Virtual Media Manager window is opened. In that, click on the Add button and then select the VDI file which you want to open
    • Again, Virtual Hard Disk window is opened in which your new VDI is being shown and then click on Next
    • Now, your new virtual machine is started
    • After you have created, you may need to change the settings, e.g. network, as this “vbi” file was created using another machine/laptop.

Method 2: “Machine -> Add” to add “vbox” file

  1. Goto “Machine -> Add” to add a virtual machine , e.g.  Linux Mint version 17 Cinnamon 64 bit, from “X:\VirtualBox Files\Linux Mint\Linux Mint.vbox” into your VirtualBox
  2. After you have added/imported, you may need to change the settings, e.g. network, as this “vbox” file was created using another machine/laptop.

USB Drivers of FX30 and MOBITEK S80 Have Conflict — Bad_pool_caller

Problem: the USB Drivers for both FX30 and MOBITEK S80 cannot be installed in the same machine. Otherwise the below blue screen error will appear when trying to connect MOBITEK S80 3G Modem to the PC/machine.

 

Solutions: there are 3 solutions to choose:

  1. reboot Windows into “last known good configuration” (source: https://support.microsoft.com/en-my/help/4026863/windows-fix-error-0xc2-badpoolcaller);
  2. run system restore to restore Windows to the a date before FX30 USB driver was installed; or
  3. uninstall FX30 USB driver.

Test Result of MOBITEK SMS Engine — Enterprise Edition with TLS 1.2

Conclusion: MOBITEK SMS Engine — Enterprise Edition starting from version 5.8 until 8.x supports TLS 1.2 .

 

TEST DATE SMS ENGINE VERSION TLS 1.2 SSL 2.0 OS MS SQL SERVER ODBC DRIVER 64-BIT ODBC DRIVER 32-BIT .NET FRAMEWORK TEST RESULT
2020-05-14 8.3 Enabled Disabled by default Windows Server 2012 64 bit MS SQL Server 2017 Express ODBC Driver 13 for SQL Server v. 2017.140.1000.169 ODBC Driver 13 for SQL Server v. 2017.140.1000.169 4.7.2 16:50:30 SMS Engine Enterprise Edition service (8.3.0) started
16:50:35 Modem ID 8 : initialized
2020-05-20 7.1 Enabled Disabled by default Windows Server 2012 64 bit MS SQL Server 2017 Express ODBC Driver 13 for SQL Server v. 2017.140.1000.169 ODBC Driver 13 for SQL Server v. 2017.140.1000.169 4.7.2 09:47:04 SMS Engine Enterprise Edition service (7.1.0) started
09:47:09 Modem ID 8 : initialized
2020-05-20 8.3 Enabled Disabled by default Windows Server 2012 64 bit MS SQL Server 2017 Express ODBC Driver 13 for SQL Server v. 2017.140.1000.169 ODBC Driver 13 for SQL Server v. 2017.140.1000.169 4.7.2 10:29:17 SMS Engine Enterprise Edition service (8.3.0) started
10:29:22 Modem ID 8 : initialized
10:31:39 SMS Engine Enterprise Edition service (8.3.0) stopped
2020-05-21 5.8 Enabled Disabled by adding  DWORD: “Enabled” with value 0
in registry
Windows Server 2012 64 bit MS SQL Server 2017 Express ODBC Driver 13 for SQL Server v. 2017.140.1000.169 ODBC Driver 13 for SQL Server v. 2017.140.1000.169 4.6 16:10:25 SMS Engine Enterprise Edition service (version 5.8.1) started
16:10:29 Modem ID 8 : initialized
16:10:49 SMS Engine Enterprise Edition service (version 5.8.1) stopped

 

AutoHotkey: How to Define 2 Alphabet Keys as Hotkey

AutoHotkey allows user to define a custom combination of two keys (except joystick buttons) by using ampersand (&) between them. As for example:

a & b::MsgBox Hello!!!

Hold down <a> key then press <b> key to trigger the message box.

But by using this way, key <a> will become a prefix key. In other words, it will causes key <a> to lose its original function when it is pressed, i.e. “a” will not appear in text box. To avoid this behaviour, one of the way is to apply the tilde prefix (~) to the key.

For example:

~a & b::MsgBox Hello!!!

Using tilde in front of keys will maintain the native function of the keys used. However, Special hotkeys that are substitutes for alt-tab always ignore the tilde prefix.

 

Source: