Category Archives: Support

List of Problems with Facebook Page

Problem: If the the post with video attached is edited, even though I did not remove the video, the video will be automatically removed.

Solution: none.

Problem:

  1. The default administrator account has problem with uploading video

    and accessing “Video library”
  2. The above 2 errors occurred when used in:-
    1. Opera browser Version:68.0.3618.125 in Asus laptop
    2. Chrome browser Version 83.0.4103.61 (Official Build) (64-bit) in Asus laptop
    3. Chrome browser Version 81.0.4044.138 (Official Build) (32-bit) in  Dell-E6410 laptop
    4. IE 11 in Asus laptop

 

Solution: add another FB account as “Administrator” and able to solve the above roblem — able to access “Video library” and successfully upload video.

 

(T, please add here …)

Demonstration of Automatically Form Filling of “Laporan Harian Pematuhan SOP”

This video demonstration shows how business can automate the report filling of “Laporan Harian Pematuhan SOP”  (https://notification.miti.gov.my) by using AutoHotkey.

 

To find out how you can do the same, please refer to the tutorial …

How to Automatically Fill-In Laporan Harian Pematuhan SOP

Quick Guide

  1. Install AutoHotkey (AHK).
  2. Select the script “SOP Daily Report v. 2.0 for 2020-05-21 (demo).ahk”.
  3. Unzip the “SOP Daily Report v. 2.2 for 2020-05-27 (Demo).zip”
  4. Run the script by double clicking on “ahk” file.
  5. Log into https://notification.miti.gov.my
  6. Go to “Laporan Harian Pematuhan SOP”.
  7. Run the hotkey by pressing <CTRL> then <1>,  all fields on that page will be automatically filled in less than 3 seconds.
  8. Finally, manually click “Hantar” to submit the report. Refer to video below for a demonstration …

If you require our service to customise the script or to provide training, please contact us …

 

BEFORE AFTER

Continue reading →

How to Fix sfc Error “found corrupt files but was unable to fix” and DISM Error “The source files could not be downloaded”

Machine: Asus UX303

OS: Windows 8.1 64-but

Status as at 2020-05-25:  fail to solve

  1. sfc /scannow returns this message — “Windows Resource Protection found corrupt files but was unable to fix some of them. “
  2. Run “DISM” as follows:
    1. Type “cmd” in windows search bar
    2. Right click on “Command Prompt”
    3. Select “Run as Administrator”
    4. Type “DISM /Online /Cleanup-Image /CheckHealth” without quote and press ENTER
    5. Type “DISM /Online /Cleanup-Image /ScanHealth” without quote and press ENTER
    6. Type “DISM /Online /Cleanup-Image /RestoreHealth” without quote and press ENTER
      (source: https://answers.microsoft.com/en-us/windows/forum/all/sfc-scannow-found-errors-but-couldnt-fix-all-of/663ec1fa-a215-41b8-abbb-2aa1cca703e2)
  3. If “DISM /Online /Cleanup-Image /RestoreHealth” return this message — “The source files could not be downloaded. Use the “source” option to specify the location of the files that are required to restore the feature.”
    then

    1. mount the “iso” file of the Windows
      (the “iso” file is mounted as “E:\” drive)
    2. Type “DISM /Online /Cleanup-Image /RestoreHealth /Source:E:\” without quote and press ENTER
      (source: https://www.thewindowsclub.com/dism-fails-source-files-could-not-be-found/ )
  4. Same error message appeared — “The source files could not be downloaded. Use the “source” option to specify the location of the files that are required to restore the feature.“

How to Automatically Fill-In “Laporan Harian COVID-19”

Note: the report as been moved from http://survey.dosh.gov.my/laporanhariancovid19/ to https://notification.miti.gov.my, we have revised the script to automatically filled in the new report at this new post …

Quick Guide

  1. Install AutoHotkey (AHK).
  2. Select the script “DOSH v. 1.0-demo.ahk”.
  3. Run the script by double clicking on “DOSH v. 1.0-demo.ahk” file.
  4. Go to “Laporan Harian COVID-19”  at http://survey.dosh.gov.my/laporanhariancovid19/
  5. Run the hotkey according to its page number. For example:
    • on page 1, press <CTRL> then <1>, all fields on that page will be automatically filled;
    • on page 2, press <CTRL> then <2>, all fields on that page will be automatically filled;
    • …
    • on page 5 (last page), press <CTRL> then <5>, all fields on that page will be automatically filled;
  6. Finally, manually click “Hantar” to submit the report. Refer to video below for a demonstration …

Continue reading →

How to Configure TLS 1.2 in Windows Server

  1. Open Windows PowerShell and copy below command into it 
    # Create Keys for TLS 1.2 if not exist

new-item -path "HKLM:\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols" -Name "TLS 1.2"

new-item -path "HKLM:\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2" -Name "Server"

new-item -path "HKLM:\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2" -Name "Client"

new-itemproperty -path "HKLM:\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client" -Name "Enabled" -Value 1

new-itemproperty -path "HKLM:\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client" -Name "DisabledByDefault" -Value 0

new-itemproperty -path "HKLM:\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Server" -Name "Enabled" -Value 1

new-itemproperty -path "HKLM:\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Server" -Name "DisabledByDefault" -Value 0
  2. Reboot server
  3. To check whether TLS 1.2 is configured, open Registry Editor and go to this path: 
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols

    in this picture, it shows that Windows has “SSL 2.0” and “TLS 1.2” security protocol installed.

(OBSOLETE) Control Panel for MobiGATE SMS Engine — Enterprise Edition version 2.6 is Released

List of  Fixes in Version 2.6

  • Engine cannot start because service is still stopping (after “Stop” button is clicked). CP shows “Stopped” but in fact service is showing “Stopping”;
  • Engine cannot stop because service is still starting (after “Start” button is clicked). CP shows “Started” bt in fact service is showing “Starting”;
  • “Modem Status” is tab “Modem 9 to 16” is not showing colours, it is showing “5” or “0” instead. Happens in MS SQL Server only (does not happen in MySQL);
  • Error message when connecting the “modem.state” table – “Location: CheckModemStatusVersion2_MSSQL Error message: Login failed. The login is from an untrusted domain and cannot be used with Windows authentication”;
  • Error message when connecting the “modem.state” table – “Location: CheckModemStatusVersion2_MSSQL Error message: Login failed. The login is from an untrusted domain and cannot be used with Integrated authentication”;
  • Conversion from string “” to type ‘Double’ is not valid. Caused by null or empty value in “Modem_State.Status”;
  • After stop monitoring, modem ID 9 to 16 still showing modem status.By right, there should be no colour status and should be all grey colour;
  • Set the application to run as administrator automatically.

 

Download

Existing customers of MobiGATE with valid warranty period or with valid annual support programme could download version 2.6 from here … (https://www.mobitek.my/download/MOBITEK%20MOBIGATE/Setup%20–%20Control%20Panel%20v.%202.6.zip)

 

More Information

 

How to Solve mp4 Video File Cannot be Playbacked in a Web Broswer

Problem: mp4 video, “vcom-showing-connected-then-disconnected.mp4”,  in https://mobitek-system.com/blog/2017/11/vcom-showing-connected-then-disconnected/ cannot be playbacked.

 

Cause: encoding used is not supported by web browser even though the “vcom-showing-connected-then-disconnected.mp4” video can be played in Windows Media Player.

 

Suggestions: for HTML5 in general, the optimized video encoding would be H.264 for .MP4 or WEBM for .webm (refer to https://help.encoding.com/knowledge-base/article/html5-video-format-conversion-support/)

 

2 Solutions:

  1. use VLC to convert, refer to the guide in http://www.pavtube.com/vlc-convert-avi-to-mp4.html; or
  2. use https://video.online-convert.com/convert-to-mp4  to convert “vcom-showing-connected-then-disconnected.mp4” using “H.264” codec

After conversion, the video can be playbacked in web browser.