Category Archives: STK

How to Solve VCOM Hang or Crash

Applies to:-

MOBITEK MobiGATE SMS Gateway model SG-B series and MOBITEK Q24 STK Modem Hub; and
Windows OS with VMWare installed.

Problem: VCOM crashes when running the “Search” function on Windows 10 Professional x64 with VM previously installed on the same machine.

Solution: disabling Virtual Network Adapter created by Virtual Machine.

Open Control Panel -> Network and Internet -> Network and Sharing Center, click on “Change adapter settings”.
In “Network Connections”, select the VM Network Adapter, in this case the VM Network Adapter labeled with “VMNet1” and “VMNet8”, then click on “Disable this network device”.
Open the VCOM and try running the “Search” function again.

Control Panel for SMS Engine — Enterprise Edition version 2.7 is Released

List of Fixes in Version 2.7

Added tab no. 3 to support modem no. 17 until 24, total 3 units of MobiGATE can be configured in Control Panel;
Added validation procedure for each Modem ID and COM Port number in all 3 modem tabs (1 to 24) is needed so as to prevent user from entering duplicate ID and COM Port number;
Added a new feature — automatic populate the values for “Modem ID” and “COM Port” and increase the value by 1; the “automatic and incremental” code will only execute when user enter values for “ID” and Port” for “Modem 1”, the code will not execute if user change / edit modem 2, 3, 4 and the rest;
Engine will NOT start when the “config.xml” file is not loaded/read into Control Panel;
Revise the error messages and warning messages;
All message boxes contain version number, e.g. “Control Panel v. 2.6”.

Download

Existing customers of MobiGATE with valid warranty period or with valid annual support programme could download version 2.7 from here … (www.mobitek.my/download/MOBITEK SMS ENGINE — ENTERPRISE EDITION/Setup v.2.7.1.exe.zip)

If you wish to subscribe to annual support programme for your MobiGATE, please contact us.

More Information

MOBITEK STK API version 6.6 is Released

New Feature

New function USSD.Cancel() added — to cancel USSD session.

Download

Existing customers with a valid warranty period or with a valid annual support program could. proceed with download:-

More Information

How to Run MOBITEK STK API v. 6.5 Sample Code in Visual Studio 2015

Install STK API v. 6.5 using “Setup-MOBITEK STK API version 6.5.exe”.
Run “SIM Tool Kit.vb”.
Click OK in prompt dialog to migrate the project to Visual Studio 2015 project.
After migration completed, the migration report will appear.
In Visual Studio 2015, select “x86” in the dropdown, click “Start” to run the project.
If prompted the below dialog, select “Disable Just My Code and Continue”.
To test the project, insert any number in “COM Port” text box and click “Connect to STK Modem” button. If the text appear in the text box and there is no runtime error, then the project is running fine.

How Does MOBTEK Q24 STK MODEM HUB (model B-8-L-SG) Work?

MOBITEK^® Q24 STK MODEM HUB, model B-8-L-SG, has 8 modems supporting 8 SIM cards. Each modem in the hub has an IP address with different port number:

modem 1 => 192.168.1.10:961
modem 2 => 192.168.1.10:962
modem 3 => 192.168.1.10:963
modem 4 => 192.168.1.10:964
modem 5 => 192.168.1.10:965
modem 6 => 192.168.1.10:966
modem 7 => 192.168.1.10:967
modem 8 => 192.168.1.10:968

On PC side, you will need to install a virtual com port driver that will map com port to the IP address, e.g.:-

COM Port no. 11 => modem 1 (192.168.1.10:961)
COM Port no. 12 => modem 2 (192.168.1.10:962)
COM Port no. 13 => modem 3 (192.168.1.10:963)
COM Port no. 14 => modem 4 (192.168.1.10:964)
COM Port no. 15 => modem 5 (192.168.1.10:965)
COM Port no. 16 => modem 6 (192.168.1.10:966)
COM Port no. 17 => modem 7 (192.168.1.10:967)
COM Port no. 18 => modem 8 (192.168.1.10:968)

Then your Reload System/Software communicates with the COM port number, e.g.:-

Reload1.exe => MobitekSTKAPI.dll => DisplayMainMenu() => COM Port no. 11
Reload2.exe => MobitekSTKAPI.dll => DisplayMainMenu() => COM Port no. 12
Reload3.exe => MobitekSTKAPI.dll => DisplayMainMenu() => COM Port no. 13
Reload4.exe => MobitekSTKAPI.dll => DisplayMainMenu() => COM Port no. 14

Or if you are using multi-threading, then

Reload.exe => thread no. 1 => MobitekSTKAPI.dll => DisplayMainMenu() => COM Port no. 11
Reload.exe => thread no. 2 => MobitekSTKAPI.dll => DisplayMainMenu() => COM Port no. 12
Reload.exe => thread no. 3 => MobitekSTKAPI.dll => DisplayMainMenu() => COM Port no. 13
Reload.exe => thread no. 4 => MobitekSTKAPI.dll => DisplayMainMenu() => COM Port no. 14