MOBITEK MobiGATE is a SMS Gateway Having 8 Ports Modem Pool

MOBITEK MobiGATE SG-B-8

MOBITEK MobiGATE SG-B-8

MOBITEK® MobiGATETM is a SMS gateway having 8 ports modem and has these additional features and benefits:-

  1. allows your system (ERP, CRM, SCM) and software application (mobile commerce, e-commerce) to send and receive SMS;
  2. most reliable SMS gateway that is widely used in Malaysia, Philippines and Nigeria;
  3. reputable SMS gateway that is featured in Matrade’s Magazine “What’s New from Malaysia”.
  4. cost effective: there is no monthly charge
  5. broadcasting: all channels simultaneously sending out SMS;
  6. routing: use the lowest SMS rate to send out SMS;
  7. load balancing: speed-up the broadcast as work load is shared by all channels;
  8. fail-over: when 1st channel fails, 2nd channel will be used to send out SMS; reduce broadcast failure;
  9. data security: all messages and mobile numbers are stored in your local database and not with any 3rd party SMS gateway service provider;
  10. scalable: increase the units of MobiGATETM  without changing a single line of code.

MOBITEK® MobiGATE SG-B-8 SMS Gateway

 

How to Solve VCOM “Progressing” Problem

Applies to these models:

  • SG-B-8-L
  • SG-B-8-L-W
  • SG-B-4-L
  • SG-B-4-L-W

Problem: VCOM shows “Progressing” (pic) for more than 30 minutes after click on “add” button.

Solution: uninstall “VirtualBox Host-Only Ethernet Adapter”

Refer pictures below on how to uninstall “VirtualBox Host-Only Ethernet Adapter”.

  1. Right click on “VirtualBox Host-Only Ethernet Adapter”, then click uninstall
  2. Click OK

Note: after it is uninstalled, and VCOM is working, “VirtualBox Host-Only Ethernet Adapter” can be re-installed.

Refer pictures below on how to re-install “VirtualBox Host-Only Ethernet Adapter”.

  1. Run VirtualBox Installer as shown as “VirtualBox-5.1.28-117968-Win.exe”
  2. Click Run
  3. Click Next,
  4. Click Repair,
  5. Click Repair.
  6. After the installation finished, the “VirtualBox Host-Only Ethernet Adapter” will be appeared in Device Manager

Speed of Sending SMS Using MOBITEK MobiGATE

Using

  • MOBITEK MobiGATE Model SG-B-8-L,  SG-B-8-L-W,
  • Maxis SIM Card;
  • MOBITEK SMS Engine — Enterprise Edition

the average sending speed is 10 SMS per minute per modem. Therefore for MobiGATE with 8 modems, it can send out on average 80 SMS (10 x 8) per minute.

The config.xml is as follow

<SMSConfig>

<RETRY_SEND>3</RETRY_SEND>
<ROUTING>FALSE</ROUTING>

<MODEM_LIST>
<MODEM>
<ID>1</ID>
<PORT>61</PORT>
<ENABLED>TRUE</ENABLED>
<MODE>S</MODE>
<TARGET_PREFIX>*</TARGET_PREFIX>
</MODEM>

</MODEM_LIST>

<DATASOURCE>
<DBTYPE>MYSQL</DBTYPE>
<SERVER>localhost</SERVER>
<USERNAME>root</USERNAME>
<PASSWORD></PASSWORD>
<DATABASENAME>smsengine6</DATABASENAME> <AUTHMODE>WIN</AUTHMODE>
</DATASOURCE>

</SMSConfig>

Signal Strength

Value of +CSQ RSSI dBm Condition
2 -109 Marginal
3 -107 Marginal
4 -105 Marginal
5 -103 Marginal
6 -101 Marginal
7 -99 Marginal
8 -97 Marginal
9 -95 Marginal
10 -93 OK
11 -91 OK
12 -89 OK
13 -87 OK
14 -85 OK
15 -83 Good
16 -81 Good
17 -79 Good
18 -77 Good
19 -75 Good
20 -73 Excellent
21 -71 Excellent
22 -69 Excellent
23 -67 Excellent
24 -65 Excellent
25 -63 Excellent
26 -61 Excellent
27 -59 Excellent
28 -57 Excellent
29 -55 Excellent
30 -53 Excellent

Source: http://m2msupport.net/m2msupport/atcsq-signal-quality/

How to Configure Sunix USB-to-Serial Converter in VirtualBox

Applies to these MobiGATE models:

  • SG-4
  • SG-8
  • SG-4-U
  • SG-8-U

 

  1. Goto "VirtualBox -> Settings -> USB -> USB Device Filters". Add new filter.
    Configure Sunix USB-to-Serial Converter-01
  2. Run the virtual machine.
  3. Install the USB driver for Sunix USB-to-Serial Converter (pic).
    Configure Sunix USB-to-Serial Converter-02
  4. Connect Sunix USB-to-Serial Converter to PC. It will create 4 devices “Prolific Technology …” in VirtualBox.
    Configure Sunix USB-to-Serial Converter-03
  5. The “Device Manager” in VirtualBox will also show 4 COM ports “Prolific USB-to-Serial Comm Port” have been added.
    Configure Sunix USB-to-Serial Converter-04

source: https://forums.virtualbox.org/viewtopic.php?f=8&t=42275

Note: If you skip step 1 and do not add a new “USB Device Filters”, instead you configure from "VirtualBox -> Devices -> USB" (Step 4), then there will be an error. “Failed to attach the USB device”.
Configure Sunix USB-to-Serial Converter-05

How to Change the IP Address of MobiGATE Using “upgrade.exe”

Problem: unable to change the IP address via MobiGATE’s administrator web page (serial port server).

Applies to: all models of MobiGATE SG-B-x-L-x

  • Run the program “upgrade.exe”. Download from here … (upgrade.zip)
  • Click “search all device” to find IP address of MobiGATE.
  • Optional: click “connect to device” if want to connect to MobiGATE.
  • If found, it will show a list of MobiGATE with IP address.
    Change the IP Address of MobiGATE-02
  • Select MobiGATE (192.168.10.88).
  • Click “Temporary change IP address”.
    Change the IP Address of MobiGATE-03
  • Insert temporary IP address (192.168.10.98) and click OK.
    Change the IP Address of MobiGATE-04
  • The new temporary IP address will be updated on the list. Note: it will revert back to its old IP address (192.168.10.88) after you power off the MobiGATE
    Change the IP Address of MobiGATE-05
  • Now access the web menu of MobiGATE via web browser using the temporary IP address (192.168.10.98), change the IP address from 192.168.10.88 (old) to 192.168.10.98 (new), click on “Submit” then “Save Config”  to permanently change the IP address to 192.168.10.98 (new).
    Change the IP Address of MobiGATE-06

VCOM Showing “Connected” Then “Disconnected”

Issue: VCOM shows “Connected” then “Disconnected”.

Applies To:

  • MobiGATE Model SG-B-8-L-W
  • SMS Engine version 5 and 6

Cause:

  • if any modem does not have a SIM card inserted and engine is started, the engine  will try to initalise the modem, VCOM shows “Connected”
  • when the initialisation fails, VCOM shows “Disconnected”
  • refer video clip below, Modem ID 2 (COM port no. 17) has a SIM card inserted with blue LED blinking, but others do not have any SIM cards, only Modem ID 2 stays “Connected”, others will show “Connected” then “Disconnected”