USB Driver of MOBITEK S80 SMS Modem Does Not Work in VirtualBox

Applies to: MOBITEK S80

MOBITEK® S80 for SMS Over 3G Network


Problem: when USB driver is installed, the following error message will appear:

  Windows was able to successfully install device driver
  software, but the driver software encountered a problem
  when it tried to run. The problem code is 10.

Problem signature:
  Problem Event Name:    PnPDeviceProblemCode
  Architecture:    x64
  Hardware Id:    USB\VID_1199&PID_68A3&REV_0006
  Setup class GUID:    {36fc9e60-c465-11cf-8056-444553540000}
  PnP problem code:    0000000A
  Driver name:    swiwdmbx64.sys
  Driver version:
  Driver date:    09-01-2014
  OS Version:    6.0.6001.
  Locale ID:    1033

Suggested Solution: in VirtualBox map the USB port of host machine to serial port to virtual machine, refer to  “How to Set-Up MOBITEK S80 Modem in VirtualBox

Both AirCard Watcher and SMS360-Email Can Run at The Same Time

Both AirCard Watcher and MOBITEK SMS360-Email were started from 2018-7-17, 3:51 pm until 2018-7-18, 3:51 pm

During this time, AirCard Watcher is connected to 3G network with mobile data enabled.

Result: MOBITEK SMS360 E-MAIL is working, able to convert e-mail to outgoing SMS. Both AirCard Watcher and MOBITEK SMS360-Email were able to run at the same time.



MOBITEK SMS360 E-MAIL is working, able to convert e-mail to outgoing SMS.                     SMS is received:-

SMS Content Has Strange Alphabets and Numbers

Product: MOBITEK S80 Type S Expiry Date of Warranty and Support  2017-12-20
Which Development Kit are you using? What is the Operating System?
Which programming language are you using? SIM Card Used:
Description of Problem: I receive SMS with number and alphabet (unknown content) quite constantly. One of the SMS I receive as below,


could you assist.

Trouble Shooting:
Suggested Solution:

How to Send and Read SMS Using MOBITEK S80 Modem with SMS Express in AirCard Watcher

  1. To send message Click on the message icon
  2. This tab will appear and you need to click the “New”
  3. Once you click new, this tab will appear you can key in the number and message.
  4. Then click send
  5. The sent message will be stored in the Sent Items
  6. To read message click on the inbox, it will show all the read and unread messages.
  7. The  message you selected will be displayed here.

How to Integrate MOBITEK S80 SMS Modem with Network Monitoring System

Here are 3 ways that your network monitoring software can send out SMS via our MOBITEK S80 SMS Modem:-

  3. MOBITEK® SMS Engine — Basic Edition

Signal Strength

Value of +CSQ RSSI dBm Condition
2 -109 Marginal
3 -107 Marginal
4 -105 Marginal
5 -103 Marginal
6 -101 Marginal
7 -99 Marginal
8 -97 Marginal
9 -95 Marginal
10 -93 OK
11 -91 OK
12 -89 OK
13 -87 OK
14 -85 OK
15 -83 Good
16 -81 Good
17 -79 Good
18 -77 Good
19 -75 Good
20 -73 Excellent
21 -71 Excellent
22 -69 Excellent
23 -67 Excellent
24 -65 Excellent
25 -63 Excellent
26 -61 Excellent
27 -59 Excellent
28 -57 Excellent
29 -55 Excellent
30 -53 Excellent