Problem: When calling the method Modem.Init(), this error appears – “Retrieving the
COM class factory for component with CLSID {C7B56BA9-90BC-4B2B-BA02-
DF1FCBE506A7} failed due to the following error: 80040154.
Solution:
SMSLib is a 3rd party software (MOBITKE does not develop it), please refer to SMSLib for support — http://smslib.org/doc/smslib/troubleshooting/
| Product: | MOBITEK® Q24 SMS Modem Model: S-657f Type: E IMEI: 356205030009943 |
Expiry Date of Warranty and Support | 12 Months After 26 June 2014 |
| The modem is connected with? |
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What is the Operating System (ignore if not relevant)? |
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| What software are you using to communicate with the modem? |
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SIM Card Used: |
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| Description of Problem: | Trouble getting it to work with Linux machines (“No such port”).But the very same java program works fine on Windows PC.813 2014-07-07 16:19:35,433 [Thread-4] INFO com.cardzone.oneswitch.sms.smslib.modem.SerialModemDriver – GTW: modem1: Closing: /dev/ttyS0 @115200 2040 2014-07-07 16:19:36,660 [main] INFO com.cardzone.oneswitch.sms.smslib.modem.ModemGateway – GTW: modem1: Stopping gateway… 2040 2014-07-07 16:19:36,660 [main] INFO com.cardzone.oneswitch.sms.smslib.modem.SerialModemDriver – GTW: modem1: Closing: /dev/ttyS0 @115200 2040 2014-07-07 16:19:36,660 [main] INFO com.cardzone.oneswitch.sms.smslib.modem.ModemGateway – GTW: modem1: Gateway stopped. 2241 2014-07-07 16:19:36,861 [main] ERROR com.cardzone.oneswitch.sms.smslib.smsserver.SMSServer – SMSServer error! com.cardzone.oneswitch.sms.smslib.GatewayException: Comm library exception: java.lang.RuntimeException: gnu.io.NoSuchPortException |
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| Root Cause: | Permission/privilege to use serial port is NOT assigned to current user. | ||
| Solution: | grant permission — add “tty”, “dialout” into “Groups” of the current user Linux-Mint |
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Our commitment is to reply all e-mails requesting for support within 3 working days.
However, it is NOT the time taken to fix a problem.
We have responded to each of your e-mail. Please ensure your mail server does not block mails sent from our domain — mobitek.com.my
If the problem is caused by hardware failure, you have these options:-
If the problem is caused by software, you have these options:-
Please take note that our support is tied to a specific modem’s warranty period.
The SMS Gateway Development Kit contains SMS Engine Basic Edition only, it does NOT have Enterprise Edition. The difference between Basic and Enterprise Edition is explained at here …
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OEM is bundled with Dell.
FPP has to be ordered from Microsoft Distributor.
MS FPP OFFICE 2013 HOME & BUSINESS is the retail package also known as ‘Full Package Product’ or FPP.
MS OFFICE 2013 HOME & BUSINESS (OEM) is the any copy of Office sold pre-installed on a new computer with an ‘OEM’ certificate of authenticity. This includes the Home and Student edition.
With an OEM copy of Office you only get the right to install the software on the computer you purchased with it. You can’t transfer the software to another computer.