Category Archives: SOP

SOP of When Unifi Network is Down (How to Set-Up 4G Network for LAN)

  1. When Unifi network is down, there will be no internet access.
  2. Firstly, unplug the LAN cable that is connected to Etanium from D-Link DES-1005D Switch.

  3. Insert Yoodo SIM card into EC20 4G router.
  4. Use D-Link DES-1005D Switch.
  5. Connect the LAN cables as picture below:
  6. Make sure all LEDs of D-Link DES-1005D Switch that connected to all LAN cables are blinking.
  7. Finally:-
    • there is internet access in LAN;
    • HPC-8300 is able to access internet via Yoodo 4G network;
    • HPC-6306 is able to access internet via Yoodo 4G network; and
    • HPC-8300 is able to connect to HPC-6306 and to print.
  8. If HPC-6306 is not able to access the internet, go to "Control Panel" -> "Network and Sharing Centre" -> "Change adapter settings" and enable “Local Area Connection MOBITEK”.

SOP of Resetting Windows 10 for Acer Nitro 5

Resetting also refers to reinstalling.

  1. There are few ways to reset:-
    1. via cloud
    2. using local disk
    3. using recovery media/drive which is a USB thumb drive created via Windows 10
    4. goto https://www.microsoft.com/en-au/software-download/windows10 to create Windows 10 installation media; download “MediaCreationTool21H2.exe”, run it, downlaod download a Windows 10 installer into USB thumb drive
  2. Acer Nitro 5 fail to reset using method (a), (b), (c),  so need to use method (d).
  3. After Windows 10 is installed, avoid using Microsoft account to log into Windows.
  4. Rename PC, joing “MOBITEK” workgroup.
  5. Map “U:\” to “Usefule Software” network drive.
  6. Install the 3 Acer applications:-
    1. Care Center
    2. Nitrosense
    3. Quick Access
  7. Create a restore point.
  8. Run Windows Update to update all updates.
  9. Create a restore point if necessary.
  10. Reinstall applications and drivers:-
    • AnyDesk v. 5.3;
    • Classic Shell;
    • FreeCommander;
    • Intel via Intel-Driver-Support-Assistant (create a restore point after this);
    • from Acer Support
    • NVIDIA via GeForce Experience (create a restore point after this);
  11. Run System Image to create a system image of:-
    • newly installed Windows 10;
    • drivers installed;
    • essential software installed; and
    • Windows updated.
  12. Reinstall software as per “Remove Applications.html” generatged by Geek Uninstaller.
  13. Optional:-
    • create a recovery drive/media using USB thumb drive;
    • create a password reset key using USB thumb drive;

SOP of Refreshing Windows 8.1 for Asus Zenbook UX303L

  1. Before Windows Refresh, use SyncBack to back up files to Buffalo external HDD.
  2. Run Windows Refresh , USB thumb drive “Windows Recovery” is required in order to refresh.
  3. After Windows Refresh is completed, remove Metro Apps using PowerShell command (https://news.softpedia.com/news/How-to-Remove-All-Pre-Installed-Windows-8-Metro-Apps-328110.shtml) : 
    • Get-AppxPackage -AllUsers | Remove-AppxPackage
    • Get-AppXProvisionedPackage -online | Remove-AppxProvisionedPackage –online
  4. Run Windows Update to update all updates.
    • optional — install “KB 3138615” first if Windows Update stuck
  5. Reinstall drivers and anti-virus software:-
    • Windows Classic Shell;
    • Intel via Intel-Driver-Support-Assistant;
    • NVIDIA via GeForce Experience;
    • Asustek;
    • Webroot
  6. Optional:-
    • create a recovery media (Windows installer) using USB thumb drive;
    • create a password reset key using USB thumb drive;
    • create a back-up of Windows Activation Key.
  7. Run System Image to create a system image of newly refreshed Windows with drivers and anti-virus installed.
  8. Restore files using SyncBack from Buffalo external HDD to “Documents”
  9. Reinstall software as per “Remove Applications.html”