Category Archives: SMS

Wavecom Fastrack Supreme 20 is 100% Compatible with Wavecom Fastrack M1306B

Wavecom Fastrack Supreme 20 GSM Modem

Please note that Wavecom Fastrak M1306B and Wavecom Fastrack Supreme 20 are from the same Wavecom GSM Modem family. Therefore both models are 100% compatible.

Edit “config.xml” File Using Control Panel for SMS Engine — Enterprise Edition

Control Panel for SMS Engine — Enterprise Edition

We are pleased to announce the release of version 2.4.1 of Control Panel for SMS Engine — Enterprise Edition.

MOBITEK® SMS Engine — Enterprise Edition

The SMS Engine used by MOBITEK MobiGATE model SG-B series.

MOBITEK® MobiGATE SMS Gateway

Benefits

A GUI tool to edit the “config.xml” (configuration file for MOBITEK SMS Engine — Enterprise Edition). Previously, notepad is being used to edit the configuration file.
To monitor the status of each modem.

User’s Guide

Please refer to https://www.mobitek.my/main/software-development-kit/users-guide-for-control-panel-version-2-4-for-sms-engine-enterprise-edition/

Download

Existing customer Please download the installer from https://www.mobitek.my/main/software-development-kit/users-guide-for-control-panel-version-2-4-for-sms-engine-enterprise-edition/#DOWNLOAD_THE_INSTALLER

How to Solve the Problem of VCOM is Connected But SMS Engine Fails to Initialized

Applies To

MOBITEK MobiGATE Model SG-B series
MOBITEK SMS Engine — Enterprise Edition version 5, 6 and 7

Problem

Despite blue LED of MobiGATE is blinking (connected to mobile network), the log file of SMS Engine shows “Modem ID 1 : failed to initialize” or Modem ID 1 has no response in the hyper terminal; and
VCOM shows NET Status is “Connected” and COM Status is “Open”.

Solution

Reset all ports; or/and
Configure the baud rate of all modems in MobiGATE to “115200”.

Reset all ports

Open web browser, key in the IP address of MobiGATE.
Goto “Reset Ports”.
Click “All” then “Submit”
Goto “Save Config” then click “Save”

Configure the baud rate of all modems in MobiGATE to “115200”

Open web browser, key in the IP address of MobiGATE.
Goto left side of navigation bar, select “Async”, to display “Port1”, “Port2”, … “Port8”.
Goto “Port1”, set the “baudrate” to “115200”, check the box “Apply to all” and “Submit”. This will make all ports (modems) to have the same baud rate at “115200”.
Next goto “Save Config” then click “Save” button.

MOBITEK MobiGATE is a SMS Gateway Having 8 Ports Modem Pool

MOBITEK MobiGATE SG-B-8

MOBITEK^® MobiGATE^TM is a SMS gateway having 8 ports modem and has these additional features and benefits:-

allows your system (ERP, CRM, SCM) and software application (mobile commerce, e-commerce) to send and receive SMS;
most reliable SMS gateway that is widely used in Malaysia, Philippines and Nigeria;
reputable SMS gateway that is featured in Matrade’s Magazine “What’s New from Malaysia”.
cost effective: there is no monthly charge
broadcasting: all channels simultaneously sending out SMS;
routing: use the lowest SMS rate to send out SMS;
load balancing: speed-up the broadcast as work load is shared by all channels;
fail-over: when 1st channel fails, 2nd channel will be used to send out SMS; reduce broadcast failure;
data security: all messages and mobile numbers are stored in your local database and not with any 3rd party SMS gateway service provider;
scalable: increase the units of MobiGATE^TM without changing a single line of code.

MOBITEK® MobiGATE SMS Gateway

How to Solve “Unable to update record with this report”

Applies to: SMS360 – Basic Edition

We like to provide 3 suggested solutions to this error message

“GetDeliveryStatusReport Modem ID: 1, Unable to update record with this report”

Maybank Has Begun to Replace SMS Notification with Push Notification (Mobile App)

Is SMS usage in A2P slowly replaced by Mobile App Push Notification?

Maybank has begun to do so.

SMS Content Has Strange Alphabets and Numbers

Product:	MOBITEK S80 Type S	Expiry Date of Warranty and Support	2017-12-20
Which Development Kit are you using?		What is the Operating System?
Which programming language are you using?		SIM Card Used:
Description of Problem:	I receive SMS with number and alphabet (unknown content) quite constantly. One of the SMS I receive as below, 005200650066003A005300310035003100370037000A 004F006D006500670061002000570061007400630068 000A0050006C006500610073006500200048006F006C 0064002C000A0044006F006E20190074002000700072 006F0063006500650064 could you assist.
Trouble Shooting:
Suggested Solution:	The SMS content is in hexadecimal format By using Hex converter tool (http://online-toolz.com/tools/text-hex-convertor.php) the SMS content is:- You need to convert it to ASCII using your code, for example on how to convert hex to ASCII, please refer to https://stackoverflow.com/questions/14017007/how-to-convert-a-hexadecimal-value-to-ascii

Change Log of The Contents of MOBITEK MobiGATE Installer Has Been Revised

the guide “MOBIGATE Installation Guide.pdf” has been revised (15th edition); 2 installation guides — “MOBIGATE Installation Guide.pdf” for new model while “MOBIGATE Installation Guide_14.pdf” for old model

https://www.mobitek.my/main/news/change-log-of-the-contents-of-mobitek-mobigate-installer/

How to Send and Read SMS Using MOBITEK S80 Modem with SMS Express in AirCard Watcher

Note: SMS Express is compatible with Type S only; Type S-L is not compatible.

To send message Click on the message icon
This tab will appear and you need to click the “New”
Once you click new, this tab will appear you can key in the number and message.
Then click send
The sent message will be stored in the Sent Items
To read message click on the inbox, it will show all the read and unread messages.
The message you selected will be displayed here.