Category Archives: SMS

Set-up Guide for MOBITEK S80 on LAN

Objective: to set-up MOBITEK® S80  and MOBITEK® Q25 to operate on local area network (LAN) via LAN port.

Applies to:-

  • MOBITEK® S80  Type S-L
  • MOBITEK® S80 Type E-L
  • MOBITEK® Q25 Type D
  • MOBITEK® Q25  Type M

MOBITEK® S80 for SMS Over 3G Network

MOBITEK® Q25 4G Modem for SMS, E-Mail, MQTT & GNSS

 

How to Configure LAN Port of MOBITEK® S80

There are 2 tasks:-

  1. How to Assign/Change IP Address of MOBITEK® S80
    1. IP address has to be assigned to the modem
  2. How to Add A COM Port for MOBITEK® S80
    1. on PC/server, a new COM port has to be added and mapped to the IP address of the modem

 

How to Assign/Change IP Address of MOBITEK® S80

  1. Connect the LAN  (ethernet) cable to the modem and the other end to your router or switch.
  2. Connect power adapter to the modem, turn on the power.
  3. Run the Windows application “USR-TCP232-T24-V5.1.1.20.exe“.
  4. Click “Search in LAN”.
  5. It will look for the IP address of MOBITEK® S80, if found it will display the address. In this example it is 192.168.31.7
  6. Click the “Device list in the net” , make the following changes in the “Parameters” section:-
    1. set to “TCP Server”;
    2. change the IP address in “Module IP” that matches your LAN, the IP address is for MOBITEK® S80 (e.g. 192.168.10.210);
    3. change the “Default Gateway” that matches the IP address of your router (e.g. 192.168.10.1);
    4. optional — change “Module port”;
  7. Finally, click “Set selected item via Net” or “Set selected item via LAN” to save changes.
  8. Exit the Windows application “USR-TCP232-Setup”.
  9. Check if the new IP address assigned to MOBITEK® S80 is discoverable by entering the IP address into the browser. The username and password are as below:
    • Username = admin
    • Password = admin
  10. Go to “Local IP Config” and see the “Static IP” and “Gateway”.

 

How to Add A COM Port for MOBITEK® S80

  1. In Windows PC/Server, install “USR-VCOM” then run it.
  2. Click “Smart VCOM” (you must first exit “USR-TCP232-Setup”, otherwise an error message “Search port 1901 is occupied” will appear):
    USR-VCOM_V3.7.1.520_Setup-01
  3. If MOBITEK® S80 is found, it will be displayed. Check it then click “Next” to create COM port.
  4. A new COM port number will be created under “COM Name”, in this example it is 2.
  5. Also the COM port number can also be seen either in “Device Manager -> Ports”

    or in  “Device Manager -> Virtual Serial Ports (Eltima Software)”. COM port number will be displayed.
    USR-VCOM_V3.7.1.520_Setup-04
  6. “Net State” will show “Connected”.
  7. Your application will communicate with MOBITEK® S80 via the above COM port number.
  8. When your application is connected to MOBITEK® S80  then “COM State” will show “Open”.
  9. When your application is communicating with MOBITEK® S80 to send and read SMS, the values in “COM Received” and “Net Received” will be increasing.
  10. Ensure “USR-VCOM” is set to “AutoRun” (red box) and ensure it is running, otherwise SMS application is unable to connect to MOBITEK® S80 Modem:

 

Appendix: Using “Search” to Find the IP address of MOBITEK S80

  1. If “Smart VCOM” fail to work, then use “Search” function. Select “USR-TCP232-T24”:
  2. If modem is found, it will list the IP address of modem:
  3. Click “Connect Virtual COM” to create a COM port:
  4. Select a COM port for the modem (e.g. COM2), and select “TCP Client”:
  5. MOBITEK® S80 Modem is connected to COM port number 2.

MOBITEK S80 SMS Modem — Send SMS via SQL Statement

Problem: Many 3G modems allow you to send SMS via graphical user interface but not able to integrate with your software or system.

 

Solution: MOBITEK® S80 SMS Modem

MOBITEK® S80 allows you to integrate with your software or system send SMS via SQL statement.

  1. To send out SMS 
    Insert into Outbox (Message, Mobile, DateTimeQueue, Status) 
values (‘Hello!’, ‘0163311600’, mm/dd/yyyy hh:mm am, ‘P’)
  2. To read all new SMS 
    Select * from Inbox where Status = ‘New’

 

How It Works?

  • Your application will connect to a MS Access database file.
  • SMS Engine — Basic Edition (Windows software) connects to both MOBITEK® S80 and with the database file.
  • Whenever there is a new record in the [outbox] table, SMS Engine — Basic Edition will pick-up and instruct MOBITEK® S80 to send out as SMS.
  • Whenever there is a new incoming SMS recevied by MOBITEK® S80, SMS Engine — Basic Edition will automatically insert into [inbox] table

 

More Advantages of SMS Engine — Basic Edition 

  1. Rapid Development: no need to waste time in developing a programme to handle incoming and outgoing SMS.
  2. SIM Unlock: enter the PIN, and the SMS Engine will unlock the SIM card.
  3. Polling: set the frequency of database polling – this will control the speed of the sending and receiving SMS.
  4. Delivery Status Report: a report will accompany with each outgoing SMS to report whether the SMS is delivered or not.
  5. Routing: able to configure multiple mobile number prefixes (by comma separated).
  6. Direction: to speed-up the broadcast, SMS Engine can be configured to send SMS only.
  7. Query Balance: if prepaid is used, the credit balance can be queried.
  8. Reload: if prepaid is used, a top-up can be performed.
  9. For more information, refer to https://www.mobitek.my/main/software-development-kit/mobitek-sms-engine-basic-edition/

 

New version 6 is available for existing customer to download. Please reply to this e-mail to receive the download link.


USB Driver of MOBITEK S80 SMS Modem Does Not Work in VirtualBox

Applies to:

MOBITEK® S80 for SMS Over 3G Network

 

Problem: when USB driver is installed, the following error message will appear:

Description:
  Windows was able to successfully install device driver
  software, but the driver software encountered a problem
  when it tried to run. The problem code is 10.

Problem signature:
  Problem Event Name:    PnPDeviceProblemCode
  Architecture:    x64
  Hardware Id:    USB\VID_1199&PID_68A3&REV_0006
  Setup class GUID:    {36fc9e60-c465-11cf-8056-444553540000}
  PnP problem code:    0000000A
  Driver name:    swiwdmbx64.sys
  Driver version:    1.0.0.9
  Driver date:    09-01-2014
  OS Version:    6.0.6001.2.1.0.272.7
  Locale ID:    1033

Suggested Solution: in VirtualBox map the USB port of host machine to the serial port of virtual machine, refer to  “How to Set-Up MOBITEK S80 Modem in VirtualBox“

How to Solve “Cannot open database (MS SQL Server) requested by login. The login failed”

Applies to:

  • MOBITEK SMS Engine version 5, 6, 7
  • SQL Server 2016 SP1 Express
  • Windows Server 2012 R2

Error Message: [42000] [Microsoft][ODBC SQL Server Driver][SQL Server]Cannot open database “smseee6” requested by the login. The login failed.

Solution:

  1. Add “db_owner” to the user;
  2. If problem remains unsolved, then enable “TCP/IP” in SQL Server Configuration Manager.

How to Add “db_owner”

  1. select the user -> Properties
  2. goto “User Mapping”, select the database (smseee6) then check “db_owner”

Source: https://blog.sqlauthority.com/2009/08/20/sql-server-fix-error-cannot-open-database-requested-by-the-login-the-login-failed-login-failed-for-user-nt-authoritynetwork-service/

How to Enable “TCP/IP”

  1. Launch the SQL Server Configuration Manager. It should be in the Start -> Programs -> Microsoft SQL Server -> Configuration Tools, select “Protocols for SQLEXPRESS” and enabled “TCP/IP”.
  2. In “TCP/IP -> Properties”.
  3. In “TCP port”, ensure it is the correct port number 1433.
  4. Restart the servce.

Source: https://razorsql.com/docs/support_sqlserver_express.html

MobiGATE: Monitor Your SMS Gateway (Modems) on Your Desktop

MOBITEK MobiGATE is a SMS Gateway (also refer as a modem pool or SMS channel) used for SMS broadcast. It supports 8 modems (SIM cards) and more.

Problem arises when there are too many modems to monitor and no centralised tool to assist.

The solution is a tool called “Control Panel”.

“Green” when modem is running; “Orange” when modem is disabled

"Red" when modem is stopped or disconnected

We are pleased to announce version 3.3 of Control Panel has been released.

 

Features of Control Panel

  • GUI tool to edit the “config.xml”  (configuration file for MOBITEK SMS Engine — Enterprise Edition). Previously, notepad is being used to edit the configuration file;
  • supports SMS Engine — Enterprise Edition version 6 and 7 (version 5 is NOT supported);
  • to start and stop the service of SMS Engine;
  • to monitor up to 16 modems or more;
  • to view log file without the need of opening notepad

 

More Information

Both AirCard Watcher and SMS360-Email Can Run at The Same Time

Both AirCard Watcher and MOBITEK SMS360-Email were started from 2018-7-17, 3:51 pm until 2018-7-18, 3:51 pm

During this time, AirCard Watcher is connected to 3G network with mobile data enabled.

Result: MOBITEK SMS360 E-MAIL is working, able to convert e-mail to outgoing SMS. Both AirCard Watcher and MOBITEK SMS360-Email were able to run at the same time.

START:

END:

MOBITEK SMS360 E-MAIL is working, able to convert e-mail to outgoing SMS.                     SMS is received:-

Difference Between Wavecom Fastrack Supreme 20 and Wavecom Fastrack M1306B

Wavecom Fastrack Supreme 20 GSM Modem

Please note that Wavecom Fastrak M1306B and Wavecom Fastrack Supreme 20 are from the same Wavecom GSM Modem family. Therefore both models are 100% compatible.

 

The difference is that Supreme 20 has USB port and the USB can supply power to the GSM modem while M1306B does not have both features.