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Manual of MOBITEK SMS Engine Basic Edition Has Been Revised, Edition no. 12

EDITION	ISSUED DATE	REMARK
1^st	28th of April, 2006	Draft release
2^nd	22^nd of July, 2006	Date, time of message received by SMSC
3^rd	11^th of October, 2006	Release version 3.6
4^th	8^th of December, 2006	System Requirement, Linux and PHP
5^th	13^th of December, 2006	Release version 3.9
6^th	8^th of August, 2007	E-mail address of support revised
7^th	24^th of July, 2008	Release version 5
8^th	31^st of December, 2008	Added “Frequenty Asked Questions” and “Knowledge Base”
9^th	9^th of January, 2009	Version 5.2 is released
10^th	18^th of November, 2010	Version 5.2.3 has been released “REQUIREMENT” amended
11^th	31^st of July, 2013	“APPENDIX 1 – LINUX AND PHP” revised
12^th	10^th of December, 2014	Version 5.3 is released

Ensure SMS Modem’s red LED is blinking
Check SMS modem setting, make sure the COM port number is correct
Try to send out SMS directly using the “Test” in SMS Engine instead from your application
Restart your PC / server, then restart SMS Engine
Power off the modem for ± 2 minutes and then turn on again – still failed to send
Use different SIM card
Check SIM card’s credit balance if you are using prepaid
Check signal strength
Please provide log file (if any), located at “C:\Program Files\MOBITEK\SMS Engine Basic Edition\Error Log.txt“

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