Why MOBITEK Does Not Sell The Licence of STK API

Question  :

Do you sell SMS Gateway Development Kit separately from the GSM modem?
Can I buy the SMS Gateway Development Kit without the GSM modem?
Do you well STK API separately from STK modem?
Can I buy STK API withouth the STK modem?

Answer :

Our marketing plan is that we do not sell the license of SMS Gateway Development Kit, STK API or MMS API. However, they are free if you purchase our SMS/GSM/STK/MMS modem.

Reasons are:

1. if they are sold separately from SMS/GSM/STK/MMS modem, we will have problem supporting customer;

2. even though SMS/GSM/STK/MMS modem modem of the same brand looks the same, they have different firmware. And some firmwares have problem working with our API; if the modem is purchased from another vendor, and the API is purchased from us, if any problem happens later, customer will usually find fault on the API first. Later, we may find out that it is the hardware problem, but when customer approach the vendor, they will deny the problem. At the end, customer is inconvenient, frustrated, and time is wasted.

3. we do not want to see this happening to our customers, if there are any problems, we take full responsibility, and provide full support to customers who purchase, we can only do so if the modem is purchased from us.

(source: Sales FAQ no. 6)