How to Ensure that the Customer Has a PayPal Account

Seller protection is very important to prevent charge-back by customer/buyer

 

In order to do so, the customer must have a PayPal account. Otherwise, in the event of charge-back, PayPal will immediately refund the money back to customer.

 

In PayPal setting, disable the PayPal Account Optional feature:-

  1. Click the Settings icon next to “Log out.”
  2. Click My Selling tools.
  3. Click Update beside ‘Website preferences.’
  4. Select ‘Off’ under ‘PayPal Account Optional’ near the bottom of the page.
  5. Click Save.

With this turn off, customer must register an account with PayPal. This is an added security to prevent fraud and it enables seller protection.