| Product: | MOBITEK Q24 SMS MODEM, Type SGDK | ||
| Which Development Kit are you using? |
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What is the Operating System? | Windows 10, 64 bit |
| Description of Problem: |
Incoming msg and check credit seem fine but could not send outgoing messages. Message seems always in the queue but not sending out. SMS are stuck in the outbox, it won’t send out. But Engine can received incoming SMS into inbox.  SMS Stuck in Outbox Table  No problem in receiving incoming SMS  MOBITEK SMS ENGINE can read incoming SMS but unable to send out SMS  Outgoing SMS are stucked in the “outbox” table
 No problem in receiving incoming SMS and they are stored into “inbox” table
 Engine has disabled routing (i.e. SMS is sent to all numbers) |
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| Suggested Solution: | We suggested you to:1. Run the SMS ENGINE as “administrator”
 Run the SMS ENGINE as “administrator” 2.Change the “Region> Formats” to “English (United States)”.  Change the “Region> Formats” to “English (United States)” – Change the format to English (US). then click OK  Change the “Region> Formats” to “English (United States)” 3. Allow “Full control” to “Everyone” for the database file, “SMSEngine5.mdb”.  Right click on “SMSEngine5.mdb” then click properties.
 Select “Security > Users”, then click “Edit” button
 Click “Add” button
 Type “Everyone”, Click at Check Names and then click “OK”.
 Check “Full control” for “Everyone” then click “OK”
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