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SIM CARD: | M-PESA | ||
Description of Problem: | 1) The menu is not submitting when it get to the end of the flow. On Android, the menus shows a message saying “sending…”, which stays on for few seconds, before presenting a confirmation box with “Ok” and “Cancel” buttons.
2) The menu fails to submit any value which starts with “Ok”. Some customers have names (first name, last name) starting with “Ok”. Example “Okie”. |
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TROUBLE SHOOTING STEPS : | Do you have anyone with name with just 2 letters — “OK” ?
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Final Solution: |
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