Email Inspector Is Unable To Determine Whether an E-mail Address is Valid Or Not

Conclusion: Email Inspector  is unable to determine whether an e-mail address is valid or not.

TROUBLESHOOT SOLVED?
  • Increase timeout to maximum in Email Inspector
  • Increase timeout to maximum in Account Manager
 No. All emails tested with Email Inspector go to “Other” tab.

Result was:

  • Other = 4

By right:

  • Verified = 3
  • Failed = 1 (1234567@mobitek,my should be under “Failed”)
  • Disable antivirus and firewall
 No. All emails tested with Email Inspector go to “Other” tab.

Result was:

  • Other = 4

By right:

  • Verified = 3
  • Failed = 1 (1234567@mobitek,my should be under “Failed”)
  • Open port 587 and 2525 in firewall
  • Allow GroupMail 5 program in firewall
  • Test Email Inspector with port 587 and 2525
 No. All emails tested with Email Inspector go to “Other” tab.

Result was:

  • Other = 4

By right:

  • Verified = 3
  • Failed = 1 (1234567@mobitek,my should be under “Failed”)
  • Default setting (Connections: 3)
  • Reduce connections = 1
  • Open port 25 in firewall
 No. All emails tested with Email Inspector go to “Other” tab.

Result was:

  • Other = 4

By right:

  • Verified = 3
  • Failed = 1 (1234567@mobitek,my should be under “Failed”)