MOBITEK MobiGATE is an 8 Ports Modem Pool

MOBITEK MobiGATE SG-B-8

MOBITEK MobiGATE SG-B-8

MOBITEK® MobiGATETM is a SMS gateway having 8 ports modem and has these additional features and benefits:-

  1. allows your system (ERP, CRM, SCM) and software application (mobile commerce, e-commerce) to send and receive SMS;
  2. most reliable SMS gateway that is widely used in Malaysia, Philippines and Nigeria;
  3. reputable SMS gateway that is featured in Matrade’s Magazine “What’s New from Malaysia”.
  4. cost effective: there is no monthly charge
  5. broadcasting: all channels simultaneously sending out SMS;
  6. routing: use the lowest SMS rate to send out SMS;
  7. load balancing: speed-up the broadcast as work load is shared by all channels;
  8. fail-over: when 1st channel fails, 2nd channel will be used to send out SMS; reduce broadcast failure;
  9. data security: all messeanges and mobile numbers are stored in your local database and not with any 3rd party SMS gateway service provider;
  10. scalable: increase the units of MobiGATETM  without changing a single line of code.

 

How to Solve VCOM “Progressing” Problem

Applies to these models:

  • SG-B-8-L
  • SG-B-8-L-W
  • SG-B-4-L
  • SG-B-4-L-W

Problem: VCOM shows “Progressing” (pic) for more than 30 minutes after click on “add” button.

Solution: uninstall “VirtualBox Host-Only Ethernet Adapter”

Refer pictures below on how to uninstall “VirtualBox Host-Only Ethernet Adapter”.

  1. Right click on “VirtualBox Host-Only Ethernet Adapter”, then click uninstall
  2. Click OK

Note: after it is uninstalled, and VCOM is working, “VirtualBox Host-Only Ethernet Adapter” can be re-installed.

Refer pictures below on how to re-install “VirtualBox Host-Only Ethernet Adapter”.

  1. Run VirtualBox Installer as shown as “VirtualBox-5.1.28-117968-Win.exe”
  2. Click Run
  3. Click Next,
  4. Click Repair,
  5. Click Repair.
  6. After the installation finished, the “VirtualBox Host-Only Ethernet Adapter” will be appeared in Device Manager

Speed of Sending SMS Using MOBITEK MobiGATE

Using

  • MOBITEK MobiGATE Model SG-B-8-L,  SG-B-8-L-W,
  • Maxis SIM Card;
  • MOBITEK SMS Engine — Enterprise Edition

the average sending speed is 10 SMS per minute.

The config.xml is as follow

<SMSConfig>

<RETRY_SEND>3</RETRY_SEND>
<ROUTING>FALSE</ROUTING>

<MODEM_LIST>
<MODEM>
<ID>1</ID>
<PORT>61</PORT>
<ENABLED>TRUE</ENABLED>
<MODE>S</MODE>
<TARGET_PREFIX>*</TARGET_PREFIX>
</MODEM>

</MODEM_LIST>

<DATASOURCE>
<DBTYPE>MYSQL</DBTYPE>
<SERVER>localhost</SERVER>
<USERNAME>root</USERNAME>
<PASSWORD></PASSWORD>
<DATABASENAME>smsengine6</DATABASENAME> <AUTHMODE>WIN</AUTHMODE>
</DATASOURCE>

</SMSConfig>

Signal Strength

Value of +CSQ RSSI dBm Condition
2 -109 Marginal
3 -107 Marginal
4 -105 Marginal
5 -103 Marginal
6 -101 Marginal
7 -99 Marginal
8 -97 Marginal
9 -95 Marginal
10 -93 OK
11 -91 OK
12 -89 OK
13 -87 OK
14 -85 OK
15 -83 Good
16 -81 Good
17 -79 Good
18 -77 Good
19 -75 Good
20 -73 Excellent
21 -71 Excellent
22 -69 Excellent
23 -67 Excellent
24 -65 Excellent
25 -63 Excellent
26 -61 Excellent
27 -59 Excellent
28 -57 Excellent
29 -55 Excellent
30 -53 Excellent

Source: http://m2msupport.net/m2msupport/atcsq-signal-quality/

How to Configure Sunix USB-to-Serial Converter in VirtualBox

Applies to these MobiGATE models:

  • SG-4
  • SG-8
  • SG-4-U
  • SG-8-U

 

  1. Goto "VirtualBox -> Settings -> USB -> USB Device Filters". Add new filter.
    Configure Sunix USB-to-Serial Converter-01
  2. Run the virtual machine.
  3. Install the USB driver for Sunix USB-to-Serial Converter (pic).
    Configure Sunix USB-to-Serial Converter-02
  4. Connect Sunix USB-to-Serial Converter to PC. It will create 4 devices “Prolific Technology …” in VirtualBox.
    Configure Sunix USB-to-Serial Converter-03
  5. The “Device Manager” in VirtualBox will also show 4 COM ports “Prolific USB-to-Serial Comm Port” have been added.
    Configure Sunix USB-to-Serial Converter-04

source: https://forums.virtualbox.org/viewtopic.php?f=8&t=42275

Note: If you skip step 1 and do not add a new “USB Device Filters”, instead you configure from "VirtualBox -> Devices -> USB" (Step 4), then there will be an error. “Failed to attach the USB device”.
Configure Sunix USB-to-Serial Converter-05

How to Change the IP Address of MobiGATE Using “update.exe”

  1. Run the program “upgrade.exe”. Download from here …
  2. Click “search all device” to find IP address of MobiGATE.
    Change the IP Address of MobiGATE-01
  3. Optional: click “connect to device” if want to connect to MobiGATE.
  4. If found, it will show a list of MobiGATE with IP address.
    Change the IP Address of MobiGATE-02
  5. Select MobiGATE (192.168.10.88).
  6. Click “Temporary change IP address”.
    Change the IP Address of MobiGATE-03
  7. Insert temporary IP address (192.168.10.98) and click OK.
    Change the IP Address of MobiGATE-04
  8. The new temporary IP address will be updated on the list.
    Change the IP Address of MobiGATE-05
  9. Now access the web menu of MobiGATE via web browser using the temporary IP address (192.168.10.98)
    Change the IP Address of MobiGATE-06

    • Note: the MobiGATE’s IP address is still remain at the old address of 192.168.10.88
    • using “update.exe” to set a temporary IP address is temporary only, it will revert back to its old IP address after you power off the MobiGATE
    • you need to continue, using the web menu “serial port server” to permanently change the IP address according to our guide

VCOM Showing “Connected” Then “Disconnected”

Issue: VCOM shows “Connected” then “Disconnected”.

Applies To:

  • MobiGATE Model SG-B-8-L-W
  • SMS Engine version 5 and 6

Cause:

  • if any modem does not have a SIM card inserted and engine is started, the engine  will try to initalise the modem, VCOM shows “Connected”
  • when the initialisation fails, VCOM shows “Disconnected”
  • refer video clip below, Modem ID 2 (COM port no. 17) has a SIM card inserted with blue LED blinking, but others do not have any SIM cards, only Modem ID 2 stays “Connected”, others will show “Connected” then “Disconnected”