How to Solve MobiGATE Fails to Initailize Despite Hyper Terminal Can Communicate with MobiGATE

Applies to: All SDK (SMS Engine, SMS API, STK API, etc.) that uses “MSComm32.ocx”

Cause: “MSComm32.ocx” did not install properly or the date of the file is incorrect. This occur when MOBITEK SMS Engine — Enterprise Edition has been reinstalled a few times on the same Windows machine.

Solution:

  1. Uninstall MOBITEK SMS Engine — Enterprise Edition.
  2. Unregister “MSComm32.ocx”:
    1. for Windows 64-bit, run “cmd” or “Command Prompt” as “administrator”, then type
      1. “cd %systemroot%\SysWoW64\
      2. regsvr32.exe /u mscomm32.ocx
    2. for Windows 32-bit, goto Start → Run → type “regsvr32 /u mscomm32.ocx”
  3. Delete “MSComm32.ocx”.
  4. Re-install SMS Engine — Enterprise Edition.

or

  1. Unregister the “MSComm32.ocx” and delete it
    1. for Windows 64-bit, run “cmd” or “Command Prompt” as “administrator”, then type:
      1. cd %systemroot%\SysWoW64\
      2. regsvr32 /u mscomm32.ocx
    2. for Windows 32-bit, goto Start Run  type “regsvr32 /u mscomm32.ocx
  2. Copy the new “MSComm32.ocx” and manually register it:
    1. for Windows 64-bit, run “cmd” or “Command Prompt” as “administrator”, then type:
      1. “cd %systemroot%\SysWoW64\
      2. regsvr32 mscomm32.ocx
    2. for Windows 32-bit, goto Start Run type “regsvr32 mscomm32.ocx

 

source: https://support.microsoft.com/en-my/help/249873/how-to-use-the-regsvr32-tool-and-troubleshoot-regsvr32-error-messages